Lessie Rodriguez
dudley62@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Nice intro. The routine builder felt rushed. | 75447252Cancel order request | Feb 21, 2026, 4:15 AM | ||
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 35601839Question about product ingredients | Feb 2, 2026, 6:06 AM | ||
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 63663349Return after 30-day window | Nov 3, 2025, 10:29 AM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 81169693Loyalty points not posting | Oct 31, 2025, 9:24 PM | ||
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 67937722Refund not received | Oct 25, 2025, 8:06 AM | ||
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 03805951Missing items in shipment | Oct 12, 2025, 2:27 AM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 85551894Return after 30-day window | Oct 8, 2025, 1:01 AM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 66932199Foundation match help | Oct 4, 2025, 3:26 AM | ||
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 14015771Question about product ingredients | Aug 11, 2025, 7:37 PM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 14342534BOPIS order cancelled at store | Jun 26, 2025, 8:18 AM |