Lessie Rodriguez
dudley62@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32573043 | Price match request | Solved | Normal | — | gift-card | 2h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |||
| 99945024 | Discount code not working | Closed | Normal | — | loyaltygift-cardsamples | 2d 21h | ○Sent, no reply | — | — | — | May 7, 2026 | May 17, 2026 | |||
| 96368528 | Lost package follow-up | Closed | Normal | — | fragrance | 5h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 | |||
| 86508994 | Missing items in shipment | Solved | Normal | — | — | 1d 11h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |||
| 70163648 | Loyalty points not posting | Solved | Low | — | fragrancebopisloyalty | 1h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 14323691 | Lost package follow-up | Solved | Normal | — | samplesbopis | 12h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |||
| 35653454 | Refund not received | Solved | High | — | loyaltygift-cardwholesale | 1h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |||
| 55604325 | Gift card balance question | Pending | Low | — | — | - | —Skipped | — | — | — | Feb 24, 2026 | - | |||
| 86175431 | Item authenticity concern | Closed | Normal | — | Chat | loyalty | 4d 12h | ⊘Not fired | — | — | — | Feb 21, 2026 | Feb 27, 2026 | ||
| 84809880 | Order arrived damaged | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 94088577 | Birthday gift not received | Open | Normal | — | Phone | vip | - | —Skipped | — | — | — | Feb 19, 2026 | - | ||
| 75447252 | Cancel order request | Closed | High | — | loyaltydamagedgift-card | 6h | ●Responded | 4/5 | — | — | Feb 19, 2026 | Feb 20, 2026 | |||
| 87516527 | Shipping cost question | Pending | Normal | — | — | - | —Skipped | — | — | — | Feb 3, 2026 | - | |||
| 35601839 | Question about product ingredients | Solved | Normal | — | Chat | — | 1d 21h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - | ||
| 49352358 | BOPIS order cancelled at store | Solved | Normal | — | bopisappsamples | 1d | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |||
| 06806346 | Shipping cost question | Closed | Normal | — | Social | samplesdamaged | 15h | ⊘Not fired | — | — | — | Dec 22, 2025 | Dec 25, 2025 | ||
| 45835553 | Price match request | Closed | Normal | — | Chat | loyalty | 1d 9h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 19, 2025 | ||
| 70971944 | Missing items in shipment | Solved | Normal | — | refundwholesaledamaged | 4h | ⊘Not fired | — | — | — | Dec 12, 2025 | - | |||
| 82674348 | Restock alert for backorder | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |||
| 16391552 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | shipping | 2d 23h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | ||
| 27967857 | Allergic reaction concern | Open | Normal | — | Social | vipreturns | - | —Skipped | — | — | — | Nov 26, 2025 | - | ||
| 06171893 | Item authenticity concern | Solved | High | — | Phone | wholesaleloyalty | 1d 1h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 81169693 | Loyalty points not posting | Closed | Normal | — | Chat | shipping | 3h | ●Responded | 10/11 | — | — | Oct 31, 2025 | Nov 3, 2025 | ||
| 63663349 | Return after 30-day window | Solved | Normal | — | — | 2d 4h | ●Responded | 3/5 | — | — | Oct 30, 2025 | - | |||
| 67937722 | Refund not received | Solved | Normal | — | shippinginfluencershade-match | 3h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |||
| 91759163 | Missing items in shipment | Solved | Normal | — | Social | returnswholesaledamaged | 4h | ⊘Not fired | — | — | — | Oct 13, 2025 | - | ||
| 03805951 | Missing items in shipment | Solved | High | — | wholesaleinfluencer | 6h | ●Responded | 3/5 | — | — | Oct 11, 2025 | - | |||
| 85551894 | Return after 30-day window | Solved | High | — | — | 2h | ●Responded | 5/5 | — | — | Oct 6, 2025 | - | |||
| 66932199 | Foundation match help | Solved | Normal | — | — | 4h | ●Responded | 5/5 | — | — | Oct 2, 2025 | - | |||
| 80619549 | Wholesale order question | Solved | Normal | — | Chat | samplesrefund | 19h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | ||
| 86330555 | Klarna / Afterpay split issue | Closed | Low | — | Chat | shippingfragrance | 11h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 | ||
| 14015771 | Question about product ingredients | Closed | Urgent | — | viprefund | 1d 22h | ●Responded | 9/11 | — | — | Aug 8, 2025 | Aug 14, 2025 | |||
| 25626401 | Return after 30-day window | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 4, 2025 | - | |||
| 14342534 | BOPIS order cancelled at store | Closed | Low | — | fragrancedamaged | 2h | ●Responded | 5/5 | — | — | Jun 25, 2025 | Jun 29, 2025 | |||
| 83878445 | BOPIS order cancelled at store | Open | Low | — | Chat | gift-cardsamplesapp | - | —Skipped | — | — | — | Jun 24, 2025 | - | ||
| 99328974 | Where is my order? | Solved | Urgent | — | — | 19h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |