Denise Fritsch
irvin40@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 13478747Wrong shade sent | Denise Fritsch |  Julie Hodkiewicz | Apr 23, 2026, 11:33 AM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 02170089Klarna / Afterpay split issue | Denise Fritsch |  Garth Dooley | Apr 18, 2026, 6:02 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 04410072Lost package follow-up | Denise Fritsch |  Katrina Johns | Mar 29, 2026, 9:21 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 29176736Influencer code not working | Denise Fritsch | Katrina Johns | Jan 22, 2026, 9:13 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 19293634Where is my order? | Denise Fritsch |  Mr. Eliza Gerhold IV | Jan 17, 2026, 12:59 PM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 65002101App login problem | Denise Fritsch | Garth Dooley | Sep 28, 2025, 3:24 AM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 15170598Item authenticity concern | Denise Fritsch |  Kip Schroeder IV | Sep 13, 2025, 6:36 PM |
| 10/11 | Already referred three friends. They all love it too. | 49778712BOPIS order cancelled at store | Denise Fritsch |  Jacklyn Dare | May 27, 2025, 9:25 PM |