Denise Fritsch
irvin40@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97051882 | Foundation match help | Pending | Normal | Denise Fritsch | — |  Mr. Skyla Trantow | Chat | loyalty | - | —Skipped | — | — | — | May 15, 2026 | - |
| 96811150 | Allergic reaction concern | Closed | Normal | Denise Fritsch | — |  Steve O'Conner | refundshippingfragrance | 13h | ○Sent, no reply | — | — | — | May 1, 2026 | May 9, 2026 | |
| 79787912 | Loyalty points not posting | Solved | High | Denise Fritsch | — |  Lily Raynor | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 13478747 | Wrong shade sent | Solved | Low | Denise Fritsch | — |  Julie Hodkiewicz | Chat | influencerreturnswholesale | 5h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - |
| 02170089 | Klarna / Afterpay split issue | Closed | Low | Denise Fritsch | — |  Garth Dooley | Phone | loyaltyvipshade-match | 2h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 73511744 | App login problem | Solved | Normal | Denise Fritsch | — |  Katrina Johns | Chat | returnsloyaltydamaged | 10h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 53569059 | Shipping cost question | Open | Normal | Denise Fritsch | — |  Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Mar 31, 2026 | - |
| 04410072 | Lost package follow-up | Solved | Normal | Denise Fritsch | — | Katrina Johns | bopisgift-card | 1d 8h | ●Responded | 4/5 | — | — | Mar 27, 2026 | - | |
| 04342759 | Price match request | Open | Normal | Denise Fritsch | — |  Mr. Cade Senger | — | - | —Skipped | — | — | — | Mar 4, 2026 | - | |
| 62752888 | Wholesale order question | Pending | Normal | Denise Fritsch | — |  Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Feb 21, 2026 | - |
| 58670122 | Influencer code not working | Closed | Low | Denise Fritsch | — | Lily Raynor | Chat | app | 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 25, 2026 |
| 25585187 | Shipping cost question | Solved | Low | Denise Fritsch | — |  Darryl Jacobi | Chat | fragrance | 23h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - |
| 29042620 | Wholesale order question | Closed | Normal | Denise Fritsch | — |  Jacklyn Dare | fragrancesamplesgift-card | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 26, 2026 | |
| 94460005 | Gift card balance question | Solved | Normal | Denise Fritsch | — | Garth Dooley | refundloyaltysamples | 2d 13h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 29176736 | Influencer code not working | Solved | Low | Denise Fritsch | — | Katrina Johns | Phone | loyalty | 2d 19h | ●Responded | 4/5 | — | — | Jan 18, 2026 | - |
| 19293634 | Where is my order? | Solved | Normal | Denise Fritsch | — |  Mr. Eliza Gerhold IV | — | 8h | ●Responded | 10/11 | — | — | Jan 16, 2026 | - | |
| 50829183 | Price match request | Solved | Normal | Denise Fritsch | — | Darryl Jacobi | refundgift-card | 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 49353915 | Cancel subscription / Auto-replenish | Closed | Low | Denise Fritsch | — | Mr. Cade Senger | vipappshade-match | 1d 5h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 14, 2026 | |
| 27240119 | Refund not received | Solved | Low | Denise Fritsch | — |  Leonard Waters-Howell | appfragrance | 14h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 59080750 | Allergic reaction concern | Solved | Normal | Denise Fritsch | — | Jacklyn Dare | Phone | refund | 2h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 50036632 | Cancel subscription / Auto-replenish | Solved | Normal | Denise Fritsch | — | Mr. Cade Senger | Phone | fragrancereturnsapp | 20h | ⊘Not fired | — | — | — | Dec 10, 2025 | - |
| 98399349 | Allergic reaction concern | Pending | Normal | Denise Fritsch | — |  Miss Amber Hintz Sr. | Chat | fragrance | - | —Skipped | — | — | — | Nov 7, 2025 | - |
| 28321552 | BOPIS order cancelled at store | Solved | Normal | Denise Fritsch | — |  Tommy Kuvalis | Chat | influencer | 1d 11h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - |
| 22803097 | Insider tier issue | Solved | Normal | Denise Fritsch | — |  Mr. Lonie Hudson | fragrancesamples | 4h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |
| 65002101 | App login problem | Closed | Low | Denise Fritsch | — | Garth Dooley | — | 1h | ●Responded | 2/5 | — | — | Sep 26, 2025 | Sep 29, 2025 | |
| 42671394 | Loyalty points not posting | Solved | Normal | Denise Fritsch | — |  Ignatius Cummerata | Social | loyaltyvip | 15h | ⊘Not fired | — | — | — | Sep 19, 2025 | - |
| 37078362 | Shipping cost question | Solved | Normal | Denise Fritsch | — | Oscar O'Hara | loyaltyshipping | 12h | ⊘Not fired | — | — | — | Sep 16, 2025 | - | |
| 15170598 | Item authenticity concern | Closed | Normal | Denise Fritsch | — |  Kip Schroeder IV | — | 1d 13h | ●Responded | 1/5 | — | — | Sep 11, 2025 | Sep 17, 2025 | |
| 10149852 | Discount code not working | Open | Normal | Denise Fritsch | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Sep 11, 2025 | - |
| 76216690 | Pro discount enrollment | Pending | Low | Denise Fritsch | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Sep 6, 2025 | - | |
| 15094903 | Wrong shade sent | Closed | Low | Denise Fritsch | — | Lily Raynor | Chat | damagedinfluencerwholesale | 22h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 6, 2025 |
| 34438811 | Question about product ingredients | Solved | Normal | Denise Fritsch | — | Vilma Gusikowski | fragrancevip | 10h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 59402357 | Refund not received | Solved | High | Denise Fritsch | — | Tommy Kuvalis | Chat | fragrancebopis | 20h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 64726282 | Shipping cost question | Solved | Normal | Denise Fritsch | — | Oscar O'Hara | Chat | appvip | 19h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 06653925 | Missing items in shipment | Pending | Normal | Denise Fritsch | — | Mr. Cade Senger | appfragrance | - | —Skipped | — | — | — | Jun 25, 2025 | - | |
| 53452070 | Address change after shipping | Closed | Urgent | Denise Fritsch | — | Mr. Cade Senger | vip | 23h | ⊘Not fired | — | — | — | May 31, 2025 | Jun 5, 2025 | |
| 49778712 | BOPIS order cancelled at store | Closed | Normal | Denise Fritsch | — | Jacklyn Dare | wholesale | 5h | ●Responded | 10/11 | — | — | May 27, 2025 | May 31, 2025 |