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CustomersMs. Zoey Feeney

Ms. Zoey Feeney

damon_raynor92@hotmail.com
Tickets53Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
5/5One chat message, one click, refund processed.34550491Cancel order requestMs. Zoey FeeneyAmely PacochaMay 8, 2026, 1:46 PM
10/11The brand range alone makes it worth it. Service makes it lifelong.91200899Foundation match helpMs. Zoey FeeneyOscar O'HaraMay 3, 2026, 3:59 PM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.18517017Refund not receivedMs. Zoey FeeneyDarryl JacobiMar 17, 2026, 9:35 AM
9/11The Elite tier perks are worth every dollar of lifetime spend.43612246Missing samples in orderMs. Zoey FeeneyMr. Lonie HudsonFeb 26, 2026, 1:40 PM
3/5Average first experience. App is okay.23709913Wholesale order questionMs. Zoey FeeneyVilma GusikowskiJan 29, 2026, 11:55 PM
10/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.20536479Klarna / Afterpay split issueMs. Zoey FeeneyMr. Lonie HudsonDec 25, 2025, 8:25 PM
7/11It's fine. Nothing makes me actively recommend it though.86141941Allergic reaction concernMs. Zoey FeeneyOscar O'HaraDec 10, 2025, 7:21 AM
4/5Friendly chat, fixed the issue. Took two tries to get the right shipping label.72198354Gift card balance questionMs. Zoey FeeneyKatrina JohnsDec 3, 2025, 3:33 PM
2/5The refund still hasn't been processed and it's been two weeks.27700402Discount code not workingMs. Zoey FeeneyDr. Mandy McLaughlinOct 13, 2025, 7:46 AM
5/5Chat agent answered in 10 seconds and solved it in two messages.13665272BOPIS pickup not readyMs. Zoey FeeneyKaela FriesenOct 5, 2025, 12:39 AM
1/5Treated like I was lying about the missing items. Insulting.76471966Cancel subscription / Auto-replenishMs. Zoey FeeneyDarryl JacobiSep 14, 2025, 9:42 PM
3/5Got my points back but the agent forgot to ship the replacement.41314434Foundation match helpMs. Zoey FeeneyOscar O'HaraAug 29, 2025, 8:52 AM
1/11Had a terrible refund experience. Would steer friends elsewhere.08049295Allergic reaction concernMs. Zoey FeeneyLily RaynorAug 18, 2025, 5:03 AM
5/5Their chatbot actually solved my problem before a human was needed.12279955Cancel subscription / Auto-replenishMs. Zoey FeeneyTommy KuvalisJul 4, 2025, 5:48 PM
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Properties

Customer
Name
Ms. Zoey Feeney
Email
damon_raynor92@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
5,878
Lifetime spend
—
Last purchase
Feb 27, 2026
Skin tone
—
Foundation shade
—
Skin concerns
acne, dark-circles
Allergies / restrictions
—
Favorite brands
—
YTD spend
—
App installed
No
App last opened
Apr 18, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
29
Total orders
2
Preferred category
—
Tickets
Tickets
53
Last seen
May 22, 2026
Responses
Avg rating
4.93