Maxine Kohler
ludwig_bashirian@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 02433904Pro discount enrollment | Maxine Kohler |  Steve O'Conner | May 12, 2026, 4:00 PM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 54025438Insider tier issue | Maxine Kohler |  Faith Hilll | Mar 15, 2026, 10:01 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 08193100App login problem | Maxine Kohler |  Mr. Skyla Trantow | Feb 24, 2026, 7:42 AM |
| 3/5 | Resolved after a long wait. Process needs streamlining. | 41526208Klarna / Afterpay split issue | Maxine Kohler | Steve O'Conner | Nov 15, 2025, 10:37 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 71455230Missing samples in order | Maxine Kohler |  Mr. Lonie Hudson | Nov 11, 2025, 6:24 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 29786426Birthday gift not received | Maxine Kohler |  Julie Hodkiewicz | Oct 24, 2025, 7:18 AM |
| 3/5 | Average first experience. App is okay. | 83192825Foundation match help | Maxine Kohler |  Mr. Cade Senger | Oct 9, 2025, 7:00 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 79501878Order arrived damaged | Maxine Kohler |  Oscar O'Hara | Sep 13, 2025, 5:39 PM |
| 5/5 | Two clicks and my Insider tier was restored. Zero friction. | 13054481Cancel order request | Maxine Kohler |  Ignatius Cummerata | Jul 22, 2025, 7:18 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 02140485Return after 30-day window | Maxine Kohler |  Miss Amber Hintz Sr. | Jul 16, 2025, 5:19 AM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 45790793BOPIS pickup not ready | Maxine Kohler |  Amely Pacocha | Jul 2, 2025, 10:26 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 14085977Discount code not working | Maxine Kohler | Steve O'Conner | May 31, 2025, 10:12 AM |