Kelli Klocko
lilyan_ebert46@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 08685658App crashes at checkout | Kelli Klocko |  Steve O'Conner | May 21, 2026, 1:22 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 21249880Price match request | Kelli Klocko |  Chaz Renner | Mar 7, 2026, 9:33 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 69875647Missing items in shipment | Kelli Klocko |  Miss Amber Hintz Sr. | Jan 23, 2026, 12:44 PM |
| 2/5 | The shade quiz was completely off for my undertone. | 37699911App login problem | Kelli Klocko |  Mr. Cade Senger | Nov 8, 2025, 7:03 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 59306376Refund not received | Kelli Klocko | Mr. Cade Senger | Oct 15, 2025, 5:09 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 35901688Allergic reaction concern | Kelli Klocko |  Leonard Waters-Howell | Oct 1, 2025, 12:44 AM |
| 1/11 | Service has gotten noticeably worse over the last year. | 45835404Lost package follow-up | Kelli Klocko |  Katrina Johns | Aug 29, 2025, 2:11 AM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 26573559Price match request | Kelli Klocko |  Yazmin Jast | Jun 6, 2025, 7:30 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 91533486Foundation match help | Kelli Klocko |  Oscar O'Hara | Jun 1, 2025, 1:29 PM |