HomeInbox
CustomersSara Feest

Sara Feest

terry54@yahoo.com
Tickets52Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.15145375Price match requestSara FeestTommy KuvalisMay 18, 2026, 2:33 AM
1/11Had a terrible refund experience. Would steer friends elsewhere.60959486Cancel order requestSara FeestJulie HodkiewiczMay 13, 2026, 12:51 AM
3/5Onboarding was fine. Not memorable in either direction.70671945Shipping cost questionSara FeestTommy KuvalisApr 29, 2026, 11:27 AM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.37499938Address change after shippingSara FeestEula McKenzieMar 23, 2026, 11:40 PM
7/11It works. Wouldn't go out of my way to recommend it.67438426Loyalty points not postingSara FeestVilma GusikowskiFeb 1, 2026, 6:34 AM
3/5Resolved but only after I escalated. Should not have taken that long.07969813Missing samples in orderSara FeestTommy KuvalisJan 20, 2026, 12:57 PM
5/5Lightning fast response, fixed my Insider points balance in one message.16185535Lost package follow-upSara FeestMr. Eliza Gerhold IVJan 6, 2026, 5:34 PM
1/5Closed my ticket as resolved when nothing was resolved.42649069Influencer code not workingSara FeestEula McKenzieOct 12, 2025, 10:17 PM
3/5Onboarding was fine. Not memorable in either direction.52926511Wholesale order questionSara FeestJacklyn DareSep 27, 2025, 9:35 AM
5/5Color match through the app worked perfectly. Foundation is spot on.29688469Missing items in shipmentSara FeestAmely PacochaJun 20, 2025, 6:04 PM
4/5Helpful, but the hold music in the phone queue was rough.76489136Price match requestSara FeestDarryl JacobiJun 1, 2025, 3:26 AM
Page 1 of 1

Properties

Customer
Name
Sara Feest
Email
terry54@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
13,967
Lifetime spend
468
Last purchase
May 9, 2026
Skin tone
fair
Foundation shade
24N
Skin concerns
redness, acne, uneven-texture
Allergies / restrictions
paraben-free, fragrance-free
Favorite brands
Tatcha
YTD spend
—
App installed
Yes
App last opened
Apr 23, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
78
Total orders
1
Preferred category
makeup
Tickets
Tickets
52
Last seen
May 17, 2026
Responses
Avg rating
3.64