Irma Fahey
dario_johnson@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Three separate tickets for one missing-items issue. Painful. | 11630231Refund not received | Irma Fahey |  Tommy Kuvalis | May 4, 2026, 12:20 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 31855877BOPIS order cancelled at store | Irma Fahey |  Chaz Renner | Feb 21, 2026, 1:49 PM |
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 47217289Store experience feedback | Irma Fahey |  Lily Raynor | Dec 5, 2025, 4:22 PM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 08649152Refund not received | Irma Fahey |  Garth Dooley | Nov 29, 2025, 6:10 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 17426902BOPIS order cancelled at store | Irma Fahey |  Ignatius Cummerata | Nov 7, 2025, 12:40 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 60613941Store experience feedback | Irma Fahey | Chaz Renner | Jul 31, 2025, 6:32 PM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 23503022Discount code not working | Irma Fahey | Tommy Kuvalis | Jun 14, 2025, 8:02 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 50857795Question about product ingredients | Irma Fahey | Chaz Renner | Jun 5, 2025, 4:08 AM |