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CustomersIrma Fahey

Irma Fahey

dario_johnson@yahoo.com
Tickets40Responses8
Showing 1 - 40 of 40
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Subject
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Priority
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Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
23410692App crashes at checkoutPendingNormalIrma Fahey—Ignatius CummerataChat
wholesaleshade-match
-—Skipped———May 20, 2026-
75399644Wrong shade sentClosedLowIrma Fahey—Kaela FriesenEmail
damagedviprefund
6h○Sent, no reply———May 4, 2026May 11, 2026
11630231Refund not receivedClosedLowIrma Fahey—Tommy KuvalisChat—6h●Responded2/5——May 2, 2026May 4, 2026
72646361Refund not receivedSolvedHighIrma Fahey—Vilma GusikowskiChat
influencershade-match
21h○Sent, no reply———Apr 21, 2026-
96069975Shipping cost questionOpenLowIrma Fahey—Oscar O'HaraEmail—-—Skipped———Apr 18, 2026-
70578062Order arrived damagedSolvedNormalIrma Fahey—Leonard Waters-HowellEmail
fragrancesamples
3d○Sent, no reply———Mar 14, 2026-
05251060Influencer code not workingPendingUrgentIrma Fahey—Julie HodkiewiczEmail—-—Skipped———Mar 4, 2026-
56342417App login problemClosedNormalIrma Fahey—Garth DooleyEmail—4h○Sent, no reply———Feb 24, 2026Feb 25, 2026
31855877BOPIS order cancelled at storeClosedNormalIrma Fahey—Chaz RennerEmail
wholesalevip
2h●Responded5/5——Feb 20, 2026Feb 27, 2026
57484975App login problemSolvedUrgentIrma Fahey—Leonard Waters-HowellEmail
loyaltyfragrancegift-card
4h○Sent, no reply———Jan 28, 2026-
09554798App login problemPendingNormalIrma Fahey—Tommy KuvalisSocial—-—Skipped———Jan 23, 2026-
02890638Influencer code not workingSolvedLowIrma Fahey—Chaz RennerChat
returns
13h○Sent, no reply———Jan 16, 2026-
22771392Missing samples in orderClosedNormalIrma Fahey—Steve O'ConnerPhone
returnswholesale
2h○Sent, no reply———Jan 1, 2026Jan 3, 2026
30752445Cancel order requestSolvedNormalIrma Fahey—Jacklyn DarePhone—6h○Sent, no reply———Dec 14, 2025-
33605505Shipping cost questionSolvedUrgentIrma Fahey—Mr. Lonie HudsonChat—22h⊘Not fired———Dec 11, 2025-
37818551Cancel order requestPendingNormalIrma Fahey—Garth DooleyEmail
shade-match
-—Skipped———Dec 10, 2025-
27474616Birthday gift not receivedClosedLowIrma Fahey—Kaela FriesenSocial—3h⊘Not fired———Dec 8, 2025Dec 10, 2025
47217289Store experience feedbackClosedUrgentIrma Fahey—Lily RaynorEmail—13h●Responded1/5——Dec 3, 2025Dec 11, 2025
08649152Refund not receivedSolvedUrgentIrma Fahey—Garth DooleyEmail—1d 21h●Responded7/11——Nov 26, 2025-
21673044Restock alert for backorderSolvedNormalIrma Fahey—Leonard Waters-HowellEmail—22h○Sent, no reply———Nov 9, 2025-
17426902BOPIS order cancelled at storeSolvedHighIrma Fahey—Ignatius CummerataChat
gift-cardwholesale
5h●Responded4/5——Nov 6, 2025-
34467358Restock alert for backorderSolvedLowIrma Fahey—Steve O'ConnerChat
vipgift-card
10h○Sent, no reply———Nov 4, 2025-
63381764Discount code not workingOpenNormalIrma Fahey—Mr. Skyla TrantowEmail
returnsinfluencer
-—Skipped———Oct 19, 2025-
29108116App crashes at checkoutOpenNormalIrma Fahey—Jacklyn DareEmail
appreturns
-—Skipped———Oct 16, 2025-
34966150Refund not receivedSolvedNormalIrma Fahey—Yazmin JastChat—3h⊘Not fired———Oct 7, 2025-
06616911Klarna / Afterpay split issuePendingLowIrma Fahey—Julie HodkiewiczEmail—-—Skipped———Sep 28, 2025-
42680248Question about product ingredientsSolvedNormalIrma Fahey—Lily RaynorChat—2h○Sent, no reply———Sep 8, 2025-
69591608Cancel order requestSolvedNormalIrma Fahey—Mr. Skyla TrantowChat
returnsappsamples
17h○Sent, no reply———Aug 28, 2025-
61074011Question about product ingredientsSolvedNormalIrma Fahey—Garth DooleyChat—9d 23h○Sent, no reply———Aug 28, 2025-
38105978Order arrived damagedSolvedNormalIrma Fahey—Jacklyn DareChat—22h○Sent, no reply———Aug 13, 2025-
60613941Store experience feedbackSolvedLowIrma Fahey—Chaz RennerChat
fragrance
2h●Responded4/5——Jul 31, 2025-
92709088Address change after shippingSolvedHighIrma Fahey—Faith HilllChat
loyalty
6h○Sent, no reply———Jul 19, 2025-
01766179Birthday gift not receivedClosedNormalIrma Fahey—Eula McKenzieChat
refundapp
5h○Sent, no reply———Jul 16, 2025Jul 17, 2025
15573660Shipping cost questionSolvedNormalIrma Fahey—Tommy KuvalisPhone
bopis
3h○Sent, no reply———Jun 25, 2025-
23503022Discount code not workingSolvedNormalIrma Fahey—Tommy KuvalisEmail
vip
4h●Responded5/5——Jun 14, 2025-
79090718Birthday gift not receivedSolvedNormalIrma Fahey—Miss Amber Hintz Sr.Email
influencer
3h○Sent, no reply———Jun 13, 2025-
99787846Order arrived damagedPendingUrgentIrma Fahey—Darryl JacobiChat
shade-matchapp
-—Skipped———Jun 7, 2025-
12659747Price match requestSolvedHighIrma Fahey—Oscar O'HaraEmail—5d 2h⊘Not fired———Jun 4, 2025-
50857795Question about product ingredientsClosedNormalIrma Fahey—Chaz RennerChat
damagedloyalty
22h●Responded5/5——Jun 2, 2025Jun 9, 2025
10929345App crashes at checkoutSolvedLowIrma Fahey—Garth DooleyEmail
refund
5h○Sent, no reply———May 30, 2025-
Page 1 of 1

Properties

Customer
Name
Irma Fahey
Email
dario_johnson@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
—
Lifetime spend
54
Last purchase
Feb 24, 2026
Skin tone
deep
Foundation shade
57N
Skin concerns
dullness
Allergies / restrictions
nut-allergy
Favorite brands
—
YTD spend
635
App installed
—
App last opened
—
Email subscribed
No
Marketing segment
at-risk
Last purchase amount
48
Total orders
11
Preferred category
fragrance
Tickets
Tickets
40
Last seen
May 20, 2026
Responses
Avg rating
4.13