Miss Gonzalo Mills-Armstrong
regina_nienow@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 22682512Return after 30-day window | May 21, 2026, 7:09 AM | ||
| 9/11 | Already referred three friends. They all love it too. | 98804850Lost package follow-up | Apr 26, 2026, 6:00 AM | ||
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 60325712Missing samples in order | Apr 23, 2026, 12:26 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 06451510App crashes at checkout | Mar 26, 2026, 10:50 AM | ||
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 89246131Foundation match help | Mar 25, 2026, 6:10 AM | ||
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 30490252Insider tier issue | Mar 11, 2026, 11:02 PM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 31798167Influencer code not working | Feb 12, 2026, 8:54 PM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 92527752Restock alert for backorder | Aug 30, 2025, 7:17 PM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 79702495Item authenticity concern | Jun 26, 2025, 4:40 AM | ||
| 10/11 | Big fan. Their customer service has saved me more than once. | 49356191Shipping cost question | Jun 12, 2025, 10:03 PM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 47063583Order arrived damaged | May 28, 2025, 4:37 AM |