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CustomersMiss Gonzalo Mills-Armstrong

Miss Gonzalo Mills-Armstrong

regina_nienow@yahoo.com
Tickets41Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
5/5First time ordering and I'll definitely be back. Smooth from start to finish.22682512Return after 30-day windowMiss Gonzalo Mills-ArmstrongAmely PacochaMay 21, 2026, 7:09 AM
9/11Already referred three friends. They all love it too.98804850Lost package follow-upMiss Gonzalo Mills-ArmstrongDarryl JacobiApr 26, 2026, 6:00 AM
5/5Their chatbot actually solved my problem before a human was needed.60325712Missing samples in orderMiss Gonzalo Mills-ArmstrongTommy KuvalisApr 23, 2026, 12:26 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.06451510App crashes at checkoutMiss Gonzalo Mills-ArmstrongKaela FriesenMar 26, 2026, 10:50 AM
2/5Long wait, then the agent disconnected without resolving anything.89246131Foundation match helpMiss Gonzalo Mills-ArmstrongMiss Amber Hintz Sr.Mar 25, 2026, 6:10 AM
5/5Onboarding hit all the right notes. Made me actually want to engage with the brand.30490252Insider tier issueMiss Gonzalo Mills-ArmstrongDarryl JacobiMar 11, 2026, 11:02 PM
5/5Quick, kind, and they actually solved my problem on the first message.31798167Influencer code not workingMiss Gonzalo Mills-ArmstrongEula McKenzieFeb 12, 2026, 8:54 PM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.92527752Restock alert for backorderMiss Gonzalo Mills-ArmstrongEula McKenzieAug 30, 2025, 7:17 PM
5/5Loved that they followed up two days later to make sure the replacement arrived.79702495Item authenticity concernMiss Gonzalo Mills-ArmstrongEula McKenzieJun 26, 2025, 4:40 AM
10/11Big fan. Their customer service has saved me more than once.49356191Shipping cost questionMiss Gonzalo Mills-ArmstrongLily RaynorJun 12, 2025, 10:03 PM
5/5Loved the personalized note in my order. Small touch, big impact.47063583Order arrived damagedMiss Gonzalo Mills-ArmstrongSteve O'ConnerMay 28, 2025, 4:37 AM
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Properties

Customer
Name
Miss Gonzalo Mills-Armstrong
Email
regina_nienow@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
—
Lifetime spend
261
Last purchase
—
Skin tone
tan
Foundation shade
—
Skin concerns
sensitivity, dark-circles, uneven-texture
Allergies / restrictions
—
Favorite brands
Chanel, Living Proof, Glossier, Drunk Elephant
YTD spend
1,355
App installed
No
App last opened
Apr 29, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
—
Total orders
—
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 20, 2026
Responses
Avg rating
5.73