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CustomersMs. Dagmar Cremin

Ms. Dagmar Cremin

adonis.corwin51@hotmail.com
Tickets45Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Long wait, then the agent disconnected without resolving anything.25259542BOPIS pickup not readyMs. Dagmar CreminLeonard Waters-HowellMay 23, 2026, 4:31 PM
9/11The brand range alone makes it worth it. Service makes it lifelong.04359861Refund not receivedMs. Dagmar CreminMr. Cade SengerMay 23, 2026, 9:20 AM
4/5Easy chat experience. Captcha at the start was annoying.33026607Discount code not workingMs. Dagmar CreminMr. Lonie HudsonMay 16, 2026, 1:07 PM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.16310147Missing items in shipmentMs. Dagmar CreminMr. Cade SengerApr 5, 2026, 7:50 PM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.38566713Foundation match helpMs. Dagmar CreminMr. Cade SengerFeb 9, 2026, 4:03 AM
1/11The store experience used to be excellent. Now it's understaffed and rushed.67099835App login problemMs. Dagmar CreminFaith HilllDec 20, 2025, 3:29 PM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.17490028Cancel subscription / Auto-replenishMs. Dagmar CreminKatrina JohnsNov 15, 2025, 6:55 AM
9/11Would recommend in a heartbeat. The samples program alone is worth signing up for.93896256Shipping cost questionMs. Dagmar CreminMr. Skyla TrantowOct 19, 2025, 1:09 PM
3/5Okay experience. The chat felt scripted, didn't really listen at first.84640142Shipping cost questionMs. Dagmar CreminFaith HilllAug 24, 2025, 6:52 PM
3/5Fine. The welcome bundle was less premium than I expected.55422602Loyalty points not postingMs. Dagmar CreminChaz RennerJul 6, 2025, 10:00 PM
5/5Loved that they followed up two days later to make sure the replacement arrived.92399261Klarna / Afterpay split issueMs. Dagmar CreminOscar O'HaraJun 6, 2025, 12:41 AM
3/5Decent enough. Wish there was a guided tour of the app.61057011Address change after shippingMs. Dagmar CreminTommy KuvalisJun 5, 2025, 5:30 AM
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Properties

Customer
Name
Ms. Dagmar Cremin
Email
adonis.corwin51@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
4,904
Lifetime spend
2,075
Last purchase
Apr 20, 2026
Skin tone
medium
Foundation shade
68P
Skin concerns
redness, hyperpigmentation, anti-aging
Allergies / restrictions
latex-allergy, nickel-allergy
Favorite brands
Glossier, Maison Margiela
YTD spend
2,969
App installed
Yes
App last opened
Apr 26, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
158
Total orders
3
Preferred category
makeup
Tickets
Tickets
45
Last seen
May 22, 2026
Responses
Avg rating
4.42