Ms. Dagmar Cremin
adonis.corwin51@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 25259542BOPIS pickup not ready | May 23, 2026, 4:31 PM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 04359861Refund not received | May 23, 2026, 9:20 AM | ||
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 33026607Discount code not working | May 16, 2026, 1:07 PM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 16310147Missing items in shipment | Apr 5, 2026, 7:50 PM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 38566713Foundation match help | Feb 9, 2026, 4:03 AM | ||
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 67099835App login problem | Dec 20, 2025, 3:29 PM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 17490028Cancel subscription / Auto-replenish | Nov 15, 2025, 6:55 AM | ||
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 93896256Shipping cost question | Oct 19, 2025, 1:09 PM | ||
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 84640142Shipping cost question | Aug 24, 2025, 6:52 PM | ||
| 3/5 | Fine. The welcome bundle was less premium than I expected. | 55422602Loyalty points not posting | Jul 6, 2025, 10:00 PM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 92399261Klarna / Afterpay split issue | Jun 6, 2025, 12:41 AM | ||
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 61057011Address change after shipping | Jun 5, 2025, 5:30 AM |