Carlton Hoeger
tyler.nolan68@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Bloom understands what a beauty customer actually wants. | 06481451BOPIS order cancelled at store | Carlton Hoeger |  Steve O'Conner | May 17, 2026, 1:48 PM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 57560135Refund not received | Carlton Hoeger |  Dr. Mandy McLaughlin | May 2, 2026, 6:25 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 56193365Lost package follow-up | Carlton Hoeger |  Mr. Skyla Trantow | Mar 7, 2026, 12:30 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 04603949Allergic reaction concern | Carlton Hoeger |  Yazmin Jast | Feb 1, 2026, 9:57 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 87250579Allergic reaction concern | Carlton Hoeger |  Mr. Lonie Hudson | Oct 24, 2025, 1:57 PM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 14545289Discount code not working | Carlton Hoeger |  Eula McKenzie | Oct 22, 2025, 5:21 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 60400553Order arrived damaged | Carlton Hoeger |  Amely Pacocha | Aug 29, 2025, 1:48 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 36612286BOPIS pickup not ready | Carlton Hoeger |  Julie Hodkiewicz | Jul 22, 2025, 8:26 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 77505346Wholesale order question | Carlton Hoeger |  Vilma Gusikowski | Jul 20, 2025, 6:50 AM |
| 10/11 | The selection, the service, the app — all top tier. | 37648339Discount code not working | Carlton Hoeger | Mr. Skyla Trantow | Jun 22, 2025, 8:31 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 54942640App login problem | Carlton Hoeger |  Chaz Renner | May 29, 2025, 1:09 AM |