Carlton Hoeger
tyler.nolan68@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06481451 | BOPIS order cancelled at store | Solved | Normal | Carlton Hoeger | — |  Steve O'Conner | — | 4h | ●Responded | 10/11 | — | — | May 15, 2026 | - | |
| 40409098 | Refund not received | Solved | Normal | Carlton Hoeger | — |  Eula McKenzie | Chat | loyaltysamplesshipping | 3h | ⊘Not fired | — | — | — | May 13, 2026 | - |
| 57560135 | Refund not received | Solved | Low | Carlton Hoeger | — |  Dr. Mandy McLaughlin | Chat | shade-matchbopis | 2d 11h | ●Responded | 4/5 | — | — | Apr 28, 2026 | - |
| 07397106 | Store experience feedback | Solved | Normal | Carlton Hoeger | — |  Leonard Waters-Howell | — | 6h | ⊘Not fired | — | — | — | Apr 18, 2026 | - | |
| 43409026 | Lost package follow-up | Closed | Urgent | Carlton Hoeger | — |  Ignatius Cummerata | Phone | — | 1d | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 4, 2026 |
| 97192113 | Insider tier issue | Closed | Low | Carlton Hoeger | — |  Darryl Jacobi | Chat | bopis | 2h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 26, 2026 |
| 56193365 | Lost package follow-up | Solved | Normal | Carlton Hoeger | — |  Mr. Skyla Trantow | — | 1h | ●Responded | 5/5 | — | — | Mar 5, 2026 | - | |
| 93810069 | Item authenticity concern | Open | Normal | Carlton Hoeger | — |  Jacklyn Dare | app | - | —Skipped | — | — | — | Mar 5, 2026 | - | |
| 44157894 | App crashes at checkout | Closed | Normal | Carlton Hoeger | — |  Katrina Johns | wholesale | 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 24, 2026 | |
| 75136569 | Cancel order request | Closed | Normal | Carlton Hoeger | — | Katrina Johns | damagedloyalty | 8d 1h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 26, 2026 | |
| 53938486 | BOPIS pickup not ready | Solved | Normal | Carlton Hoeger | — |  Kaela Friesen | Phone | — | 11h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 93712825 | Foundation match help | Solved | Normal | Carlton Hoeger | — |  Kip Schroeder IV | bopisrefundapp | 1h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 04603949 | Allergic reaction concern | Solved | High | Carlton Hoeger | — |  Yazmin Jast | fragranceshade-match | 10h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - | |
| 09467249 | Foundation match help | Closed | Normal | Carlton Hoeger | — | Mr. Skyla Trantow | appshipping | 14h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 1, 2026 | |
| 59403922 | Allergic reaction concern | Solved | Low | Carlton Hoeger | — | Leonard Waters-Howell | loyaltyshade-match | 10h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 13237061 | Pro discount enrollment | Solved | High | Carlton Hoeger | — | Ignatius Cummerata | — | 2h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 30371383 | Missing samples in order | Closed | Low | Carlton Hoeger | — | Yazmin Jast | Chat | influencersamples | 2h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 6, 2026 |
| 04561632 | Cancel order request | Solved | Normal | Carlton Hoeger | — | Yazmin Jast | wholesalegift-card | 1d 2h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 64683902 | Shipping cost question | Solved | Normal | Carlton Hoeger | — |  Mr. Lonie Hudson | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 07604870 | Shipping cost question | Solved | Normal | Carlton Hoeger | — |  Faith Hilll | Chat | — | 9h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 83397090 | Shipping cost question | Solved | Normal | Carlton Hoeger | — |  Chaz Renner | Social | — | 6h | ⊘Not fired | — | — | — | Nov 2, 2025 | - |
| 56465687 | Restock alert for backorder | Solved | Urgent | Carlton Hoeger | — |  Lily Raynor | returnsfragrance | 4h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 53189453 | Shipping cost question | Closed | Low | Carlton Hoeger | — | Katrina Johns | — | 14h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 31, 2025 | |
| 87250579 | Allergic reaction concern | Closed | Normal | Carlton Hoeger | — | Mr. Lonie Hudson | — | 4h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 25, 2025 | |
| 14545289 | Discount code not working | Solved | Normal | Carlton Hoeger | — | Eula McKenzie | bopisloyalty | 1h | ●Responded | 1/5 | — | — | Oct 21, 2025 | - | |
| 15739425 | Insider tier issue | Pending | Normal | Carlton Hoeger | — | Darryl Jacobi | Chat | shipping | - | —Skipped | — | — | — | Oct 8, 2025 | - |
| 52179947 | Wrong shade sent | Closed | High | Carlton Hoeger | — |  Garth Dooley | influencerdamaged | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 39101686 | Lost package follow-up | Closed | Low | Carlton Hoeger | — | Lily Raynor | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 23, 2025 |
| 60400553 | Order arrived damaged | Closed | Normal | Carlton Hoeger | — |  Amely Pacocha | damaged | 6h | ●Responded | 5/5 | — | — | Aug 27, 2025 | Aug 28, 2025 | |
| 01464521 | Shipping cost question | Solved | Normal | Carlton Hoeger | — | Darryl Jacobi | — | 4h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 36612286 | BOPIS pickup not ready | Solved | Low | Carlton Hoeger | — |  Julie Hodkiewicz | refund | 23h | ●Responded | 5/5 | — | — | Jul 20, 2025 | - | |
| 77505346 | Wholesale order question | Closed | High | Carlton Hoeger | — |  Vilma Gusikowski | bopis | 2h | ●Responded | 3/5 | — | — | Jul 18, 2025 | Jul 20, 2025 | |
| 11323659 | App login problem | Open | Normal | Carlton Hoeger | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 16395812 | Influencer code not working | Closed | Low | Carlton Hoeger | — | Amely Pacocha | Phone | loyaltyrefundsamples | 4h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 12, 2025 |
| 55524419 | Allergic reaction concern | Open | Low | Carlton Hoeger | — |  Mr. Eliza Gerhold IV | Phone | — | - | —Skipped | — | — | — | Jul 6, 2025 | - |
| 98406653 | Insider tier issue | Pending | Low | Carlton Hoeger | — | Leonard Waters-Howell | wholesaleloyaltybopis | - | —Skipped | — | — | — | Jun 27, 2025 | - | |
| 47831160 | Shipping cost question | Solved | Normal | Carlton Hoeger | — | Dr. Mandy McLaughlin | Chat | refund | 2d | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 52056752 | Gift card balance question | Pending | Normal | Carlton Hoeger | — | Chaz Renner | — | - | —Skipped | — | — | — | Jun 21, 2025 | - | |
| 37648339 | Discount code not working | Solved | Normal | Carlton Hoeger | — | Mr. Skyla Trantow | Chat | — | 4h | ●Responded | 10/11 | — | — | Jun 20, 2025 | - |
| 20977021 | Loyalty points not posting | Solved | High | Carlton Hoeger | — |  Tommy Kuvalis | Chat | damaged | 17h | ⊘Not fired | — | — | — | Jun 17, 2025 | - |
| 15339752 | Where is my order? | Closed | Normal | Carlton Hoeger | — | Jacklyn Dare | refunddamaged | 2d 15h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 12, 2025 | |
| 54942640 | App login problem | Closed | Normal | Carlton Hoeger | — | Chaz Renner | Chat | — | 6h | ●Responded | 5/5 | — | — | May 28, 2025 | May 30, 2025 |
| 75757231 | Wrong shade sent | Solved | Urgent | Carlton Hoeger | — |  Mr. Cade Senger | refundreturnsbopis | 21h | ○Sent, no reply | — | — | — | May 23, 2025 | - |