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CustomersFreddie Huel-Leffler

Freddie Huel-Leffler

rudy_wisozk45@yahoo.com
Tickets33Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Helpful, but the hold music in the phone queue was rough.91320658Cancel subscription / Auto-replenishFreddie Huel-LefflerFaith HilllMay 12, 2026, 12:31 AM
3/5Got my points back but the agent forgot to ship the replacement.29372220Return after 30-day windowFreddie Huel-LefflerMr. Eliza Gerhold IVApr 12, 2026, 8:43 PM
5/5BOPIS pickup at the store was so smooth, in and out in under a minute.62760782Address change after shippingFreddie Huel-LefflerVilma GusikowskiFeb 21, 2026, 11:11 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.81364050Refund not receivedFreddie Huel-LefflerMr. Lonie HudsonNov 7, 2025, 10:54 PM
2/5The refund still hasn't been processed and it's been two weeks.37095264Missing items in shipmentFreddie Huel-LefflerKatrina JohnsOct 31, 2025, 4:51 AM
4/5Order arrived fine, agent was helpful when one product was missing.46160267Return after 30-day windowFreddie Huel-LefflerAmely PacochaOct 27, 2025, 2:53 AM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.97692596Loyalty points not postingFreddie Huel-LefflerKaela FriesenOct 24, 2025, 8:25 AM
4/5Better packaging — less plastic.02539420Lost package follow-upFreddie Huel-LefflerOscar O'HaraAug 23, 2025, 12:04 PM
3/5Agent was polite but couldn't actually fix the loyalty points issue.82912335Klarna / Afterpay split issueFreddie Huel-LefflerKatrina JohnsJul 16, 2025, 2:02 AM
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Properties

Customer
Name
Freddie Huel-Leffler
Email
rudy_wisozk45@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
10,771
Lifetime spend
577
Last purchase
May 17, 2026
Skin tone
deep
Foundation shade
30C
Skin concerns
redness
Allergies / restrictions
sulfate-free, nickel-allergy
Favorite brands
—
YTD spend
390
App installed
Yes
App last opened
Apr 8, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
480
Total orders
4
Preferred category
makeup
Tickets
Tickets
33
Last seen
May 11, 2026
Responses
Avg rating
3.89