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CustomersMs. August Greenfelder

Ms. August Greenfelder

clint.schumm@hotmail.com
Tickets43Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.78886049Birthday gift not receivedMs. August GreenfelderVilma GusikowskiMay 8, 2026, 7:49 PM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.71922187Discount code not workingMs. August GreenfelderTommy KuvalisMay 8, 2026, 3:01 PM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.40788291Insider tier issueMs. August GreenfelderMiss Amber Hintz Sr.Apr 10, 2026, 4:54 PM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.53121109App login problemMs. August GreenfelderDarryl JacobiDec 19, 2025, 2:15 AM
5/5Loved the quiz, loved the recommendations, loved the gift.78860387Foundation match helpMs. August GreenfelderLily RaynorOct 3, 2025, 3:18 PM
5/5Lightning fast response, fixed my Insider points balance in one message.08535680App crashes at checkoutMs. August GreenfelderMr. Skyla TrantowSep 24, 2025, 8:18 PM
2/5Long wait, then the agent disconnected without resolving anything.20478159Pro discount enrollmentMs. August GreenfelderEula McKenzieSep 9, 2025, 5:19 AM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.79481534Store experience feedbackMs. August GreenfelderJulie HodkiewiczAug 30, 2025, 4:42 PM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.55923702Influencer code not workingMs. August GreenfelderChaz RennerJul 25, 2025, 6:44 AM
10/11Big fan. Their customer service has saved me more than once.67581971Where is my order?Ms. August GreenfelderJulie HodkiewiczJul 20, 2025, 10:02 PM
9/11Best in class. The app is genuinely beautiful and useful.25787280App login problemMs. August GreenfelderFaith HilllMay 30, 2025, 11:57 PM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.22252103Wrong shade sentMs. August GreenfelderLeonard Waters-HowellMay 29, 2025, 1:36 PM
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Properties

Customer
Name
Ms. August Greenfelder
Email
clint.schumm@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
2,266
Lifetime spend
694
Last purchase
Apr 23, 2026
Skin tone
fair
Foundation shade
—
Skin concerns
dullness, redness, acne
Allergies / restrictions
—
Favorite brands
Fenty Beauty, Olaplex, Chanel, Maison Margiela
YTD spend
1,426
App installed
Yes
App last opened
Apr 15, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
29
Total orders
—
Preferred category
skincare
Tickets
Tickets
43
Last seen
May 8, 2026
Responses
Avg rating
5.25