Ms. August Greenfelder
clint.schumm@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 78886049 | Birthday gift not received | Closed | Normal | Ms. August Greenfelder | — |  Vilma Gusikowski | samples | 5h | ●Responded | 5/5 | — | — | May 8, 2026 | May 11, 2026 | |
| 71922187 | Discount code not working | Closed | Urgent | Ms. August Greenfelder | — |  Tommy Kuvalis | Chat | loyaltyappsamples | 18h | ●Responded | 4/5 | — | — | May 6, 2026 | May 10, 2026 |
| 44486541 | Where is my order? | Solved | High | Ms. August Greenfelder | — |  Amely Pacocha | Chat | shade-matchfragrance | 5h | ⊘Not fired | — | — | — | Apr 26, 2026 | - |
| 40511393 | Store experience feedback | Closed | Normal | Ms. August Greenfelder | — |  Mr. Cade Senger | Chat | — | 6h | ⊘Not fired | — | — | — | Apr 23, 2026 | Apr 24, 2026 |
| 96136381 | BOPIS pickup not ready | Solved | Normal | Ms. August Greenfelder | — |  Kip Schroeder IV | — | 20h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |
| 40788291 | Insider tier issue | Solved | Normal | Ms. August Greenfelder | — |  Miss Amber Hintz Sr. | — | 13h | ●Responded | 4/5 | — | — | Apr 8, 2026 | - | |
| 09194142 | Discount code not working | Solved | High | Ms. August Greenfelder | — |  Chaz Renner | samplesgift-cardwholesale | 2h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 54751615 | Order arrived damaged | Solved | High | Ms. August Greenfelder | — |  Mr. Lonie Hudson | refunddamaged | 9h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 55044679 | Wrong shade sent | Closed | Normal | Ms. August Greenfelder | — |  Ignatius Cummerata | Social | vipgift-cardfragrance | 4h | ⊘Not fired | — | — | — | Mar 17, 2026 | Mar 24, 2026 |
| 84323888 | Wholesale order question | Solved | High | Ms. August Greenfelder | — |  Garth Dooley | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 48447711 | Birthday gift not received | Pending | Normal | Ms. August Greenfelder | — | Chaz Renner | Chat | — | - | —Skipped | — | — | — | Mar 12, 2026 | - |
| 00353632 | Restock alert for backorder | Closed | Normal | Ms. August Greenfelder | — | Ignatius Cummerata | loyaltydamagedrefund | 2d 20h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 4, 2026 | |
| 55254691 | Missing samples in order | Solved | Normal | Ms. August Greenfelder | — | Garth Dooley | Chat | returnsdamagedgift-card | 2d 14h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - |
| 35748326 | Lost package follow-up | Solved | Normal | Ms. August Greenfelder | — |  Leonard Waters-Howell | samplesdamaged | 12h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 92280427 | Where is my order? | Open | High | Ms. August Greenfelder | — | Tommy Kuvalis | Chat | refund | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 37096158 | Allergic reaction concern | Pending | Urgent | Ms. August Greenfelder | — | Vilma Gusikowski | Chat | returns | - | —Skipped | — | — | — | Dec 24, 2025 | - |
| 53121109 | App login problem | Closed | Normal | Ms. August Greenfelder | — |  Darryl Jacobi | wholesale | 2h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 22, 2025 | |
| 77820678 | App crashes at checkout | Pending | Low | Ms. August Greenfelder | — | Kip Schroeder IV | bopisapp | - | —Skipped | — | — | — | Nov 24, 2025 | - | |
| 22506501 | Missing items in shipment | Solved | Normal | Ms. August Greenfelder | — | Amely Pacocha | Chat | influencervip | 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - |
| 24638770 | Where is my order? | Pending | Low | Ms. August Greenfelder | — |  Jacklyn Dare | Chat | vipwholesale | - | —Skipped | — | — | — | Nov 21, 2025 | - |
| 67161600 | Refund not received | Pending | Normal | Ms. August Greenfelder | — | Jacklyn Dare | Chat | damagedloyaltyfragrance | - | —Skipped | — | — | — | Nov 14, 2025 | - |
| 31532876 | Return after 30-day window | Solved | Normal | Ms. August Greenfelder | — |  Faith Hilll | vip | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 21673351 | Gift card balance question | Closed | Normal | Ms. August Greenfelder | — |  Katrina Johns | gift-card | 2h | ⊘Not fired | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 75820047 | Discount code not working | Closed | Normal | Ms. August Greenfelder | — | Darryl Jacobi | Phone | fragrance | 2h | ⊘Not fired | — | — | — | Oct 23, 2025 | Oct 26, 2025 |
| 83960099 | Influencer code not working | Solved | Normal | Ms. August Greenfelder | — | Garth Dooley | refund | 5h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 78860387 | Foundation match help | Closed | Normal | Ms. August Greenfelder | — |  Lily Raynor | bopisinfluencer | 7h | ●Responded | 5/5 | — | — | Oct 2, 2025 | Oct 4, 2025 | |
| 15773404 | Price match request | Pending | Low | Ms. August Greenfelder | — |  Steve O'Conner | Chat | returns | - | —Skipped | — | — | — | Oct 1, 2025 | - |
| 52093379 | Item authenticity concern | Closed | Normal | Ms. August Greenfelder | — | Miss Amber Hintz Sr. | Phone | damagedsamplesbopis | 15h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 3, 2025 |
| 08535680 | App crashes at checkout | Solved | Normal | Ms. August Greenfelder | — |  Mr. Skyla Trantow | — | 10h | ●Responded | 5/5 | — | — | Sep 22, 2025 | - | |
| 87421380 | Influencer code not working | Closed | Urgent | Ms. August Greenfelder | — | Ignatius Cummerata | Chat | influencer | 1d | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 27, 2025 |
| 75689320 | Question about product ingredients | Pending | Normal | Ms. August Greenfelder | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Sep 19, 2025 | - | |
| 86358337 | Influencer code not working | Closed | High | Ms. August Greenfelder | — | Vilma Gusikowski | returnsdamagedshade-match | 3h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 20, 2025 | |
| 20478159 | Pro discount enrollment | Closed | Low | Ms. August Greenfelder | — |  Eula McKenzie | — | 2h | ●Responded | 2/5 | — | — | Sep 7, 2025 | Sep 13, 2025 | |
| 79481534 | Store experience feedback | Solved | Low | Ms. August Greenfelder | — |  Julie Hodkiewicz | appshade-match | 2h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | |
| 91835981 | Where is my order? | Pending | Normal | Ms. August Greenfelder | — | Vilma Gusikowski | loyaltyshippinggift-card | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 03954820 | Item authenticity concern | Pending | Normal | Ms. August Greenfelder | — | Tommy Kuvalis | returns | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 96654750 | App crashes at checkout | Closed | Normal | Ms. August Greenfelder | — |  Dr. Mandy McLaughlin | Chat | samples | 4d 5h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 21, 2025 |
| 57574778 | Store experience feedback | Closed | Normal | Ms. August Greenfelder | — | Darryl Jacobi | fragrancegift-cardwholesale | 10h | ⊘Not fired | — | — | — | Aug 10, 2025 | Aug 12, 2025 | |
| 55923702 | Influencer code not working | Solved | Normal | Ms. August Greenfelder | — | Chaz Renner | Chat | shade-match | 7h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - |
| 67581971 | Where is my order? | Closed | Normal | Ms. August Greenfelder | — | Julie Hodkiewicz | wholesalerefundloyalty | 5h | ●Responded | 10/11 | — | — | Jul 19, 2025 | Jul 23, 2025 | |
| 58914773 | Allergic reaction concern | Open | Normal | Ms. August Greenfelder | — | Eula McKenzie | — | - | —Skipped | — | — | — | Jul 5, 2025 | - | |
| 25787280 | App login problem | Solved | Normal | Ms. August Greenfelder | — | Faith Hilll | samplesshade-match | 2d 4h | ●Responded | 9/11 | — | — | May 28, 2025 | - | |
| 22252103 | Wrong shade sent | Solved | Normal | Ms. August Greenfelder | — | Leonard Waters-Howell | Chat | gift-cardreturnsshade-match | 6h | ●Responded | 4/5 | — | — | May 27, 2025 | - |