Tanner Kautzer
katherine.mcclure45@gmail.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 39483637Question about product ingredients | May 20, 2026, 2:50 AM | ||
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 84794063Address change after shipping | May 10, 2026, 8:27 AM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 72189186Restock alert for backorder | Apr 26, 2026, 3:08 PM | ||
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 35176254Allergic reaction concern | Jan 23, 2026, 2:01 PM | ||
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 96484681Discount code not working | Jan 16, 2026, 10:26 AM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 93153342Insider tier issue | Dec 10, 2025, 5:35 PM |