Tanner Kautzer
katherine.mcclure45@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10910338 | Order arrived damaged | Closed | Normal | Tanner Kautzer | — |  Lily Raynor | samplesbopisreturns | 4h | ○Sent, no reply | — | — | — | May 22, 2026 | May 26, 2026 | |
| 87737849 | Refund not received | Closed | Normal | Tanner Kautzer | — |  Eula McKenzie | Chat | — | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 |
| 39483637 | Question about product ingredients | Solved | Normal | Tanner Kautzer | — |  Tommy Kuvalis | Phone | damagedloyaltyfragrance | 9d 17h | ●Responded | 1/5 | — | — | May 8, 2026 | - |
| 84794063 | Address change after shipping | Closed | Normal | Tanner Kautzer | — |  Jacklyn Dare | samples | 2d 9h | ●Responded | 4/5 | — | — | May 7, 2026 | May 14, 2026 | |
| 56948849 | Klarna / Afterpay split issue | Solved | Normal | Tanner Kautzer | — |  Mr. Eliza Gerhold IV | — | 7h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 01992145 | Birthday gift not received | Open | High | Tanner Kautzer | — |  Katrina Johns | fragrance | - | —Skipped | — | — | — | Apr 28, 2026 | - | |
| 72189186 | Restock alert for backorder | Solved | Normal | Tanner Kautzer | — |  Ignatius Cummerata | gift-cardbopis | 1h | ●Responded | 10/11 | — | — | Apr 24, 2026 | - | |
| 11061489 | Cancel order request | Closed | Normal | Tanner Kautzer | — |  Kaela Friesen | Chat | shade-match | 3h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 25, 2026 |
| 28617858 | Gift card balance question | Solved | Urgent | Tanner Kautzer | — | Eula McKenzie | wholesaleinfluencer | 21h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 61289956 | Loyalty points not posting | Solved | Urgent | Tanner Kautzer | — | Eula McKenzie | Chat | gift-card | 7h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 29130002 | BOPIS order cancelled at store | Solved | Normal | Tanner Kautzer | — |  Dr. Mandy McLaughlin | wholesale | 22h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |
| 72303360 | App crashes at checkout | Solved | High | Tanner Kautzer | — |  Steve O'Conner | influencerreturns | 1d 8h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 05235919 | Foundation match help | Solved | Normal | Tanner Kautzer | — | Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 38546687 | Missing samples in order | Solved | Low | Tanner Kautzer | — |  Mr. Lonie Hudson | Chat | — | 12h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 60328677 | Item authenticity concern | Solved | Normal | Tanner Kautzer | — |  Darryl Jacobi | appvipinfluencer | 3h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 70634792 | Foundation match help | Solved | Normal | Tanner Kautzer | — |  Faith Hilll | Chat | loyaltyappshade-match | 4h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 35176254 | Allergic reaction concern | Closed | Normal | Tanner Kautzer | — | Darryl Jacobi | — | 3h | ●Responded | 5/5 | — | — | Jan 22, 2026 | Jan 23, 2026 | |
| 65613283 | Question about product ingredients | Solved | Urgent | Tanner Kautzer | — |  Yazmin Jast | — | 14h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 96484681 | Discount code not working | Solved | Normal | Tanner Kautzer | — | Katrina Johns | Chat | loyaltyinfluencerreturns | 5d 23h | ●Responded | 1/5 | — | — | Jan 9, 2026 | - |
| 80994604 | Influencer code not working | Solved | High | Tanner Kautzer | — | Ignatius Cummerata | Phone | vipinfluencer | 6h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 64910706 | Discount code not working | Pending | Normal | Tanner Kautzer | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 66416390 | Missing samples in order | Closed | Normal | Tanner Kautzer | — | Kaela Friesen | Chat | appshippingsamples | 1d 13h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 28, 2025 |
| 23822967 | Foundation match help | Solved | Normal | Tanner Kautzer | — |  Leonard Waters-Howell | samplesloyaltyapp | 19h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 93153342 | Insider tier issue | Closed | Normal | Tanner Kautzer | — | Steve O'Conner | conversation-mockup | 5h | ●Responded | 4/5 | 75 | Dec 9, 2025 | Dec 16, 2025 | ||
| 43288502 | Influencer code not working | Closed | Urgent | Tanner Kautzer | — | Steve O'Conner | vipsamples | 7h | ○Sent, no reply | — | — | — | Dec 7, 2025 | Dec 14, 2025 | |
| 17369550 | Restock alert for backorder | Closed | Normal | Tanner Kautzer | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 21, 2025 | |
| 15489285 | App crashes at checkout | Solved | Normal | Tanner Kautzer | — |  Miss Amber Hintz Sr. | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - |
| 54086392 | BOPIS pickup not ready | Solved | Normal | Tanner Kautzer | — |  Chaz Renner | Chat | shade-matchinfluencer | 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - |
| 53757808 | Question about product ingredients | Pending | High | Tanner Kautzer | — | Faith Hilll | Social | shade-match | - | —Skipped | — | — | — | Oct 27, 2025 | - |
| 51440734 | BOPIS pickup not ready | Closed | Low | Tanner Kautzer | — | Lily Raynor | Social | — | 3h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 30522022 | Refund not received | Closed | Normal | Tanner Kautzer | — |  Kip Schroeder IV | Chat | vipwholesale | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 86434890 | Influencer code not working | Solved | Normal | Tanner Kautzer | — |  Oscar O'Hara | loyalty | 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 28347961 | Refund not received | Solved | Normal | Tanner Kautzer | — |  Vilma Gusikowski | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 86116518 | Gift card balance question | Solved | High | Tanner Kautzer | — | Mr. Eliza Gerhold IV | Chat | damagedsamplesreturns | 8d 22h | ⊘Not fired | — | — | — | Aug 22, 2025 | - |
| 92318394 | Order arrived damaged | Solved | Low | Tanner Kautzer | — | Vilma Gusikowski | gift-card | 2h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 46165886 | Influencer code not working | Closed | High | Tanner Kautzer | — | Vilma Gusikowski | Social | — | 2d 20h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 21, 2025 |
| 35129260 | Discount code not working | Solved | Normal | Tanner Kautzer | — | Vilma Gusikowski | Chat | — | 13h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |
| 39433048 | Wrong shade sent | Solved | Normal | Tanner Kautzer | — | Kaela Friesen | Chat | samplesrefund | 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 65140456 | Lost package follow-up | Pending | Urgent | Tanner Kautzer | — |  Garth Dooley | Chat | samplesdamaged | - | —Skipped | — | — | — | May 29, 2025 | - |
| 96650764 | Price match request | Solved | High | Tanner Kautzer | — | Steve O'Conner | — | 1h | ○Sent, no reply | — | — | — | May 27, 2025 | - |