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CustomersWilmer Luettgen

Wilmer Luettgen

dianna11@gmail.com
Tickets38Responses4
Showing 1 - 4 of 4
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Refund landed in my account before I even closed the chat. Wild.16692752Where is my order?Wilmer LuettgenKip Schroeder IVApr 25, 2026, 7:04 AM
1/5Wasted my entire afternoon trying to get a damaged item replaced.46797692Influencer code not workingWilmer LuettgenMr. Lonie HudsonNov 5, 2025, 7:21 AM
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.61492910BOPIS pickup not readyWilmer LuettgenMr. Cade SengerSep 11, 2025, 1:19 PM
5/5Resolved the discount code issue and added bonus points for the trouble. 10/10.52853459Store experience feedbackWilmer LuettgenKatrina JohnsJul 16, 2025, 6:15 PM
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Properties

Customer
Name
Wilmer Luettgen
Email
dianna11@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
11,726
Lifetime spend
165
Last purchase
—
Skin tone
light-medium
Foundation shade
62W
Skin concerns
acne, dark-circles
Allergies / restrictions
—
Favorite brands
Chanel, Glossier, Dior, Charlotte Tilbury
YTD spend
2,527
App installed
No
App last opened
May 11, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
38
Total orders
3
Preferred category
skincare
Tickets
Tickets
38
Last seen
May 13, 2026
Responses
Avg rating
3.75