HomeInbox
CustomersKristen Rempel

Kristen Rempel

aliya_frami@gmail.com
Tickets39Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.80486019Wholesale order questionKristen RempelGarth DooleyMay 19, 2026, 8:27 PM
5/5Honestly the easiest exchange process I've used at any retailer.30747726Gift card balance questionKristen RempelMr. Eliza Gerhold IVMay 14, 2026, 9:39 AM
2/5Frustrating. Had to repeat my issue four times to three different agents.45626726Pro discount enrollmentKristen RempelLeonard Waters-HowellApr 11, 2026, 2:53 PM
3/5Signup was straightforward. The quiz didn't really match me.11434687Discount code not workingKristen RempelLeonard Waters-HowellApr 2, 2026, 8:39 AM
9/11Love everything about it. The Insider program is genuinely valuable.86736217Restock alert for backorderKristen RempelYazmin JastFeb 28, 2026, 5:22 PM
10/11Already referred three friends. They all love it too.59848091Missing samples in orderKristen RempelDr. Mandy McLaughlinFeb 27, 2026, 3:46 AM
5/5Smaller sample sizes that aren't single-use.62228413BOPIS order cancelled at storeKristen RempelChaz RennerFeb 22, 2026, 2:20 AM
9/11Already referred three friends. They all love it too.24111091Discount code not workingKristen RempelDr. Mandy McLaughlinDec 30, 2025, 2:11 PM
9/11Best in class. The app is genuinely beautiful and useful.98170646Lost package follow-upKristen RempelEula McKenzieOct 6, 2025, 1:48 AM
5/5Signing up was effortless and they sent samples that match my profile.47639967Influencer code not workingKristen RempelKatrina JohnsJun 12, 2025, 12:42 AM
7/11Decent enough. The app has bugs sometimes.78662245Foundation match helpKristen RempelKatrina JohnsJun 7, 2025, 7:10 PM
5/5They reshipped my order overnight after the package was lost. Top tier.68972939Allergic reaction concernKristen RempelYazmin JastMay 29, 2025, 2:08 PM
Page 1 of 1

Properties

Customer
Name
Kristen Rempel
Email
aliya_frami@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
14,785
Lifetime spend
—
Last purchase
—
Skin tone
light-medium
Foundation shade
44P
Skin concerns
—
Allergies / restrictions
nut-allergy, latex-allergy
Favorite brands
Living Proof, Chanel, Fenty Beauty
YTD spend
—
App installed
Yes
App last opened
Apr 28, 2026
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
240
Total orders
—
Preferred category
—
Tickets
Tickets
39
Last seen
May 18, 2026
Responses
Avg rating
6.08