Kristen Rempel
aliya_frami@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80486019 | Wholesale order question | Closed | Low | Kristen Rempel | — |  Garth Dooley | Chat | app | 4h | ●Responded | 4/5 | — | — | May 18, 2026 | May 24, 2026 |
| 30747726 | Gift card balance question | Solved | High | Kristen Rempel | — |  Mr. Eliza Gerhold IV | refundappshipping | 17h | ●Responded | 5/5 | — | — | May 13, 2026 | - | |
| 45626726 | Pro discount enrollment | Solved | Low | Kristen Rempel | — |  Leonard Waters-Howell | Chat | shade-matchgift-card | 6h | ●Responded | 2/5 | — | — | Apr 10, 2026 | - |
| 54926265 | Restock alert for backorder | Closed | Normal | Kristen Rempel | — |  Oscar O'Hara | Chat | loyalty | 15h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 16, 2026 |
| 06087085 | Refund not received | Solved | High | Kristen Rempel | — |  Chaz Renner | Chat | vip | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 11434687 | Discount code not working | Solved | Low | Kristen Rempel | — | Leonard Waters-Howell | — | 5h | ●Responded | 3/5 | — | — | Apr 1, 2026 | - | |
| 57956329 | Order arrived damaged | Pending | Normal | Kristen Rempel | — |  Steve O'Conner | Chat | gift-card | - | —Skipped | — | — | — | Mar 22, 2026 | - |
| 39210061 | Question about product ingredients | Solved | Normal | Kristen Rempel | — |  Lily Raynor | — | 1d 1h | ⊘Not fired | — | — | — | Mar 17, 2026 | - | |
| 40602047 | Klarna / Afterpay split issue | Solved | Normal | Kristen Rempel | — |  Eula McKenzie | Social | gift-cardrefunddamaged | 12h | ⊘Not fired | — | — | — | Feb 27, 2026 | - |
| 54926200 | Klarna / Afterpay split issue | Open | Normal | Kristen Rempel | — | Lily Raynor | — | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 59848091 | Missing samples in order | Closed | Normal | Kristen Rempel | — |  Dr. Mandy McLaughlin | samplesrefundloyalty | 1h | ●Responded | 10/11 | — | — | Feb 26, 2026 | Mar 3, 2026 | |
| 86736217 | Restock alert for backorder | Solved | Normal | Kristen Rempel | — |  Yazmin Jast | shippingwholesaleshade-match | 1d 12h | ●Responded | 9/11 | — | — | Feb 26, 2026 | - | |
| 62228413 | BOPIS order cancelled at store | Solved | Normal | Kristen Rempel | — | Chaz Renner | Chat | shippingwholesale | 4h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - |
| 59110377 | Missing samples in order | Solved | Normal | Kristen Rempel | — |  Kip Schroeder IV | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - |
| 22358854 | Price match request | Solved | High | Kristen Rempel | — |  Tommy Kuvalis | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 71438722 | Question about product ingredients | Closed | Low | Kristen Rempel | — |  Mr. Cade Senger | refundsamplesgift-card | 3h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 11, 2026 | |
| 85016911 | Foundation match help | Solved | Normal | Kristen Rempel | — | Mr. Cade Senger | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 05505399 | Influencer code not working | Solved | Normal | Kristen Rempel | — | Tommy Kuvalis | refundshade-match | 1h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | |
| 05978153 | Price match request | Solved | Normal | Kristen Rempel | — |  Faith Hilll | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - |
| 79133628 | Loyalty points not posting | Closed | Normal | Kristen Rempel | — | Tommy Kuvalis | loyalty | 3d | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 14, 2026 | |
| 24111091 | Discount code not working | Solved | Normal | Kristen Rempel | — | Dr. Mandy McLaughlin | Chat | gift-cardsamples | 4h | ●Responded | 9/11 | — | — | Dec 29, 2025 | - |
| 24890813 | Insider tier issue | Solved | Normal | Kristen Rempel | — | Eula McKenzie | wholesale | 2h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | |
| 18773632 | Insider tier issue | Solved | Low | Kristen Rempel | — |  Mr. Lonie Hudson | Phone | appsamplesdamaged | 4h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 25868641 | Cancel subscription / Auto-replenish | Solved | Normal | Kristen Rempel | — | Dr. Mandy McLaughlin | — | 2d 2h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 82747463 | Cancel order request | Solved | Low | Kristen Rempel | — | Mr. Eliza Gerhold IV | Social | returnsshade-matchwholesale | 3h | ⊘Not fired | — | — | — | Oct 16, 2025 | - |
| 96430187 | Question about product ingredients | Open | Normal | Kristen Rempel | — | Chaz Renner | Chat | returnsgift-cardwholesale | - | —Skipped | — | — | — | Oct 12, 2025 | - |
| 98170646 | Lost package follow-up | Solved | Normal | Kristen Rempel | — | Eula McKenzie | — | 13h | ●Responded | 9/11 | — | — | Oct 4, 2025 | - | |
| 97914713 | Foundation match help | Solved | Normal | Kristen Rempel | — | Steve O'Conner | shade-matchinfluencergift-card | 5d 11h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |
| 01347388 | App login problem | Solved | Normal | Kristen Rempel | — | Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 18521483 | App login problem | Closed | Normal | Kristen Rempel | — |  Jacklyn Dare | returnssamplesshipping | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 16, 2025 | |
| 40489150 | Shipping cost question | Solved | Normal | Kristen Rempel | — |  Kaela Friesen | shippingfragrance | 1d 20h | ⊘Not fired | — | — | — | Aug 12, 2025 | - | |
| 12111989 | Missing samples in order | Solved | High | Kristen Rempel | — | Steve O'Conner | Phone | bopis | 21h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |
| 44475140 | Missing items in shipment | Solved | Normal | Kristen Rempel | — | Mr. Lonie Hudson | Chat | shade-match | 3h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 13951020 | Cancel subscription / Auto-replenish | Solved | Low | Kristen Rempel | — | Mr. Lonie Hudson | Social | influencerwholesaledamaged | 6h | ⊘Not fired | — | — | — | Jun 24, 2025 | - |
| 47639967 | Influencer code not working | Solved | Normal | Kristen Rempel | — |  Katrina Johns | Chat | gift-card | 4h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - |
| 78662245 | Foundation match help | Solved | Normal | Kristen Rempel | — | Katrina Johns | influencer | 3h | ●Responded | 7/11 | — | — | Jun 6, 2025 | - | |
| 26278660 | Restock alert for backorder | Closed | Low | Kristen Rempel | — | Mr. Eliza Gerhold IV | Chat | wholesalebopisgift-card | 4h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 |
| 10379108 | Missing items in shipment | Pending | Normal | Kristen Rempel | — | Kaela Friesen | Chat | damagedsamplesvip | - | —Skipped | — | — | — | May 29, 2025 | - |
| 68972939 | Allergic reaction concern | Solved | Low | Kristen Rempel | — | Yazmin Jast | bopissamples | 5h | ●Responded | 5/5 | — | — | May 28, 2025 | - |