Kristen Rempel
aliya_frami@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 80486019Wholesale order question | May 19, 2026, 8:27 PM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 30747726Gift card balance question | May 14, 2026, 9:39 AM | ||
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 45626726Pro discount enrollment | Apr 11, 2026, 2:53 PM | ||
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 11434687Discount code not working | Apr 2, 2026, 8:39 AM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 86736217Restock alert for backorder | Feb 28, 2026, 5:22 PM | ||
| 10/11 | Already referred three friends. They all love it too. | 59848091Missing samples in order | Feb 27, 2026, 3:46 AM | ||
| 5/5 | Smaller sample sizes that aren't single-use. | 62228413BOPIS order cancelled at store | Feb 22, 2026, 2:20 AM | ||
| 9/11 | Already referred three friends. They all love it too. | 24111091Discount code not working | Dec 30, 2025, 2:11 PM | ||
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 98170646Lost package follow-up | Oct 6, 2025, 1:48 AM | ||
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 47639967Influencer code not working | Jun 12, 2025, 12:42 AM | ||
| 7/11 | Decent enough. The app has bugs sometimes. | 78662245Foundation match help | Jun 7, 2025, 7:10 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 68972939Allergic reaction concern | May 29, 2025, 2:08 PM |