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CustomersDaija Koss

Daija Koss

melody67@yahoo.com
Tickets37Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.06854572Address change after shippingDaija KossYazmin JastApr 23, 2026, 2:11 AM
3/5Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.63525754Price match requestDaija KossMr. Lonie HudsonMar 24, 2026, 2:27 AM
5/5Got my missing samples shipped out the same day. Thank you!08305378Insider tier issueDaija KossVilma GusikowskiMar 21, 2026, 10:59 AM
9/11I tell everyone — Bloom is doing beauty retail right.60396550Price match requestDaija KossYazmin JastMar 14, 2026, 1:43 PM
9/11The Elite tier perks are worth every dollar of lifetime spend.62211041Item authenticity concernDaija KossJacklyn DareFeb 21, 2026, 4:08 AM
4/5Pretty easy overall. One extra screen on the return flow than expected.61794526Wholesale order questionDaija KossJacklyn DareFeb 10, 2026, 8:00 PM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.83613524App crashes at checkoutDaija KossDr. Mandy McLaughlinDec 17, 2025, 10:20 PM
10/11The Elite tier perks are worth every dollar of lifetime spend.05535058Shipping cost questionDaija KossSteve O'ConnerNov 26, 2025, 9:11 AM
5/5The app walked me through everything beautifully. Couldn't be easier.61377033Shipping cost questionDaija KossKaela FriesenSep 3, 2025, 10:36 PM
10/11Big fan. Their customer service has saved me more than once.85037906Missing items in shipmentDaija KossJulie HodkiewiczJun 3, 2025, 6:19 PM
3/5Average. Got a partial refund instead of full and didn't really get why.40847985Allergic reaction concernDaija KossKatrina JohnsMay 31, 2025, 10:59 PM
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Properties

Customer
Name
Daija Koss
Email
melody67@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
7,243
Lifetime spend
162
Last purchase
Mar 16, 2026
Skin tone
fair
Foundation shade
43N
Skin concerns
hyperpigmentation, fine-lines
Allergies / restrictions
—
Favorite brands
Chanel, Diptyque, Maison Margiela
YTD spend
3,833
App installed
Yes
App last opened
Apr 23, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
120
Total orders
—
Preferred category
men's
Tickets
Tickets
37
Last seen
May 9, 2026
Responses
Avg rating
6.18