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CustomersAlyssa Christiansen

Alyssa Christiansen

tracey_satterfield@gmail.com
Tickets46Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Got my points credited back for an order I had to cancel. Super easy.95433992Pro discount enrollmentAlyssa ChristiansenKatrina JohnsMay 18, 2026, 4:47 AM
7/11I like it but I also shop other places.43919273Wholesale order questionAlyssa ChristiansenMr. Cade SengerApr 21, 2026, 4:44 AM
4/5Helpful, just felt rushed at the end of the conversation.03268703BOPIS order cancelled at storeAlyssa ChristiansenMr. Eliza Gerhold IVJan 21, 2026, 4:22 PM
5/5Customer care actually listened. Refund processed without making me jump through hoops.50413998App crashes at checkoutAlyssa ChristiansenJulie HodkiewiczJan 4, 2026, 7:38 AM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.44610218Klarna / Afterpay split issueAlyssa ChristiansenKip Schroeder IVNov 29, 2025, 8:58 PM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.27885052Pro discount enrollmentAlyssa ChristiansenJulie HodkiewiczNov 27, 2025, 7:05 PM
1/5I will never recommend this brand again. Truly terrible support.70438705Pro discount enrollmentAlyssa ChristiansenJacklyn DareJul 26, 2025, 1:17 PM
4/5Good chat support. Returned product still hadn't been processed when I followed up.02374955Missing items in shipmentAlyssa ChristiansenTommy KuvalisJun 18, 2025, 8:46 AM
4/5Mostly painless. Wish the BOPIS confirmation email had come faster.86314707Price match requestAlyssa ChristiansenKaela FriesenJun 12, 2025, 3:58 AM
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Properties

Customer
Name
Alyssa Christiansen
Email
tracey_satterfield@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
—
Lifetime spend
118
Last purchase
Apr 20, 2026
Skin tone
fair
Foundation shade
49C
Skin concerns
uneven-texture, fine-lines
Allergies / restrictions
—
Favorite brands
—
YTD spend
3,435
App installed
Yes
App last opened
May 9, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
—
Total orders
5
Preferred category
—
Tickets
Tickets
46
Last seen
May 21, 2026
Responses
Avg rating
5.00