Alyssa Christiansen
tracey_satterfield@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74246327 | Where is my order? | Solved | Normal | Alyssa Christiansen | — |  Katrina Johns | Chat | shippingsamplesdamaged | 5h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 32006749 | Cancel order request | Closed | Normal | Alyssa Christiansen | — |  Eula McKenzie | shade-matchloyalty | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 24, 2026 | |
| 95433992 | Pro discount enrollment | Solved | Normal | Alyssa Christiansen | — | Katrina Johns | Chat | shippingloyalty | 4h | ●Responded | 5/5 | — | — | May 16, 2026 | - |
| 43919273 | Wholesale order question | Closed | Low | Alyssa Christiansen | — |  Mr. Cade Senger | Chat | loyaltyfragrance | 17h | ●Responded | 7/11 | — | — | Apr 18, 2026 | Apr 26, 2026 |
| 86960499 | Allergic reaction concern | Pending | High | Alyssa Christiansen | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Apr 9, 2026 | - | |
| 78884523 | Store experience feedback | Solved | Normal | Alyssa Christiansen | — |  Kip Schroeder IV | Phone | loyaltydamagedreturns | 20h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 43160757 | Discount code not working | Solved | Low | Alyssa Christiansen | — |  Kaela Friesen | — | 5d 10h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 95911993 | Refund not received | Closed | Normal | Alyssa Christiansen | — | Mr. Cade Senger | shade-match | 12h | ⊘Not fired | — | — | — | Feb 17, 2026 | Feb 24, 2026 | |
| 07598383 | Missing samples in order | Solved | Low | Alyssa Christiansen | — |  Yazmin Jast | fragrancegift-card | 1d 19h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 13432492 | Missing items in shipment | Closed | Normal | Alyssa Christiansen | — |  Ignatius Cummerata | — | 2d 20h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 15, 2026 | |
| 43582716 | Return after 30-day window | Closed | Urgent | Alyssa Christiansen | — |  Faith Hilll | refundvip | 18h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 3, 2026 | |
| 46948062 | Gift card balance question | Pending | Normal | Alyssa Christiansen | — |  Miss Amber Hintz Sr. | Phone | influencerdamaged | - | —Skipped | — | — | — | Jan 21, 2026 | - |
| 03268703 | BOPIS order cancelled at store | Solved | High | Alyssa Christiansen | — |  Mr. Eliza Gerhold IV | fragrancewholesalegift-card | 4h | ●Responded | 4/5 | — | — | Jan 19, 2026 | - | |
| 03467595 | Price match request | Closed | Low | Alyssa Christiansen | — |  Chaz Renner | Chat | loyalty | 1d 14h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 22, 2026 |
| 50413998 | App crashes at checkout | Solved | Normal | Alyssa Christiansen | — |  Julie Hodkiewicz | Chat | refundfragrance | 3h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - |
| 62943322 | Discount code not working | Solved | Normal | Alyssa Christiansen | — |  Mr. Lonie Hudson | shade-matchshippingapp | 1h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 19618526 | Foundation match help | Solved | Normal | Alyssa Christiansen | — | Katrina Johns | bopisloyaltyshipping | 9d 8h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 44610218 | Klarna / Afterpay split issue | Solved | Normal | Alyssa Christiansen | — | Kip Schroeder IV | Chat | bopisshade-match | 20h | ●Responded | 5/5 | — | — | Nov 27, 2025 | - |
| 10976465 | App crashes at checkout | Pending | High | Alyssa Christiansen | — |  Garth Dooley | — | - | —Skipped | — | — | — | Nov 26, 2025 | - | |
| 27885052 | Pro discount enrollment | Solved | Normal | Alyssa Christiansen | — | Julie Hodkiewicz | wholesalebopis | 5h | ●Responded | 10/11 | — | — | Nov 25, 2025 | - | |
| 51106688 | Missing items in shipment | Solved | Normal | Alyssa Christiansen | — | Katrina Johns | damagedwholesale | 14h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 41452405 | Wholesale order question | Solved | Normal | Alyssa Christiansen | — |  Darryl Jacobi | — | 9d 2h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 67322358 | Store experience feedback | Closed | Normal | Alyssa Christiansen | — | Jacklyn Dare | Chat | bopisshade-match | 21h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 6, 2025 |
| 85582023 | Gift card balance question | Solved | Normal | Alyssa Christiansen | — |  Vilma Gusikowski | gift-cardapp | 5h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | |
| 45243623 | Return after 30-day window | Solved | Low | Alyssa Christiansen | — |  Dr. Mandy McLaughlin | wholesale | 1h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 04257087 | Birthday gift not received | Solved | High | Alyssa Christiansen | — |  Mr. Skyla Trantow | Phone | — | 6h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - |
| 95023911 | App crashes at checkout | Open | Normal | Alyssa Christiansen | — | Miss Amber Hintz Sr. | Phone | — | - | —Skipped | — | — | — | Sep 26, 2025 | - |
| 78794515 | Address change after shipping | Pending | High | Alyssa Christiansen | — | Chaz Renner | Chat | shipping | - | —Skipped | — | — | — | Sep 20, 2025 | - |
| 98553670 | Wholesale order question | Solved | Normal | Alyssa Christiansen | — |  Oscar O'Hara | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - |
| 23831852 | Missing samples in order | Solved | High | Alyssa Christiansen | — | Jacklyn Dare | Chat | shippingsamples | 7h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 19125788 | Return after 30-day window | Solved | Low | Alyssa Christiansen | — | Miss Amber Hintz Sr. | Social | influencerreturns | 21h | ⊘Not fired | — | — | — | Aug 13, 2025 | - |
| 31878123 | Loyalty points not posting | Closed | Normal | Alyssa Christiansen | — |  Amely Pacocha | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 13, 2025 |
| 05240225 | App login problem | Solved | Normal | Alyssa Christiansen | — |  Lily Raynor | Chat | damagedshade-matchfragrance | 21h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 55543097 | Question about product ingredients | Solved | Normal | Alyssa Christiansen | — | Jacklyn Dare | — | 1d 9h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 70438705 | Pro discount enrollment | Solved | Normal | Alyssa Christiansen | — | Jacklyn Dare | Chat | — | 6h | ●Responded | 1/5 | — | — | Jul 25, 2025 | - |
| 48121863 | Where is my order? | Solved | Normal | Alyssa Christiansen | — | Vilma Gusikowski | Social | — | 2h | ⊘Not fired | — | — | — | Jul 22, 2025 | - |
| 65012230 | Wholesale order question | Solved | Low | Alyssa Christiansen | — |  Tommy Kuvalis | — | 1h | ⊘Not fired | — | — | — | Jul 10, 2025 | - | |
| 83612305 | Foundation match help | Solved | Low | Alyssa Christiansen | — | Dr. Mandy McLaughlin | returnsrefundshade-match | 3h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 62563736 | Refund not received | Solved | Normal | Alyssa Christiansen | — | Tommy Kuvalis | loyalty | 6h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 85218500 | App login problem | Solved | Normal | Alyssa Christiansen | — | Dr. Mandy McLaughlin | — | 1d 7h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 21885159 | Discount code not working | Pending | Normal | Alyssa Christiansen | — | Kip Schroeder IV | vipshippingfragrance | - | —Skipped | — | — | — | Jun 24, 2025 | - | |
| 53580942 | Shipping cost question | Solved | Normal | Alyssa Christiansen | — | Mr. Cade Senger | — | 1d 11h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 02374955 | Missing items in shipment | Solved | Normal | Alyssa Christiansen | — | Tommy Kuvalis | — | 6h | ●Responded | 4/5 | — | — | Jun 17, 2025 | - | |
| 91798607 | Shipping cost question | Closed | Normal | Alyssa Christiansen | — | Ignatius Cummerata | Chat | fragrance | 2d 1h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 19, 2025 |
| 86314707 | Price match request | Closed | Low | Alyssa Christiansen | — | Kaela Friesen | wholesalerefund | 4h | ●Responded | 4/5 | — | — | Jun 10, 2025 | Jun 16, 2025 | |
| 11440921 | App crashes at checkout | Open | Normal | Alyssa Christiansen | — | Julie Hodkiewicz | samplesshade-match | - | —Skipped | — | — | — | May 29, 2025 | - |