Leon Monahan
lincoln_rohan43@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 20050968Missing samples in order | Leon Monahan |  Miss Amber Hintz Sr. | Mar 24, 2026, 3:46 AM |
| 9/11 | The selection, the service, the app — all top tier. | 25374193Klarna / Afterpay split issue | Leon Monahan |  Garth Dooley | Nov 30, 2025, 7:16 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 05994080Loyalty points not posting | Leon Monahan |  Yazmin Jast | Nov 6, 2025, 2:08 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 16327562Gift card balance question | Leon Monahan |  Lily Raynor | Oct 15, 2025, 1:07 PM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 39003724BOPIS pickup not ready | Leon Monahan | Garth Dooley | Aug 29, 2025, 9:01 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 04471010Wrong shade sent | Leon Monahan |  Amely Pacocha | Jun 28, 2025, 6:03 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 01771435Wrong shade sent | Leon Monahan |  Jacklyn Dare | Jun 19, 2025, 10:42 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 92818383Restock alert for backorder | Leon Monahan |  Steve O'Conner | Jun 14, 2025, 10:44 AM |