Leon Monahan
lincoln_rohan43@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25470066 | Item authenticity concern | Solved | Normal | Leon Monahan | — |  Katrina Johns | Phone | — | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 70410530 | Question about product ingredients | Solved | High | Leon Monahan | — |  Mr. Lonie Hudson | Chat | fragrance | 2d | ○Sent, no reply | — | — | — | May 17, 2026 | - |
| 13342504 | Pro discount enrollment | Solved | High | Leon Monahan | — | Mr. Lonie Hudson | — | 1d 2h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 20446844 | Wrong shade sent | Closed | Normal | Leon Monahan | — |  Amely Pacocha | Chat | damagedsamplesreturns | 21h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 24, 2026 |
| 13849560 | Cancel subscription / Auto-replenish | Pending | High | Leon Monahan | — |  Kip Schroeder IV | shade-match | - | —Skipped | — | — | — | Apr 3, 2026 | - | |
| 27236905 | Item authenticity concern | Solved | Normal | Leon Monahan | — |  Steve O'Conner | gift-card | 1h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 20050968 | Missing samples in order | Solved | Normal | Leon Monahan | — |  Miss Amber Hintz Sr. | Chat | samplesdamaged | 9h | ●Responded | 2/5 | — | — | Mar 23, 2026 | - |
| 60408721 | Loyalty points not posting | Solved | Low | Leon Monahan | — |  Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 55944765 | Address change after shipping | Solved | Low | Leon Monahan | — |  Vilma Gusikowski | Phone | refund | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 71102783 | Where is my order? | Solved | Low | Leon Monahan | — |  Dr. Mandy McLaughlin | Phone | loyaltyrefund | 11h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 67286006 | Wholesale order question | Solved | Low | Leon Monahan | — | Katrina Johns | Chat | vip | 8h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 33574531 | Item authenticity concern | Pending | Normal | Leon Monahan | — |  Jacklyn Dare | Phone | — | - | —Skipped | — | — | — | Jan 17, 2026 | - |
| 76720605 | Missing items in shipment | Open | Normal | Leon Monahan | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Jan 15, 2026 | - | |
| 93445245 | Gift card balance question | Solved | Normal | Leon Monahan | — |  Kaela Friesen | Chat | samplesapp | 11h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 22759512 | Cancel order request | Closed | Normal | Leon Monahan | — |  Lily Raynor | samplesshade-matchapp | 4h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Dec 31, 2025 | |
| 39715778 | Allergic reaction concern | Solved | High | Leon Monahan | — | Dr. Mandy McLaughlin | refundvipfragrance | 1d | ○Sent, no reply | — | — | — | Dec 21, 2025 | - | |
| 81338527 | Order arrived damaged | Solved | Normal | Leon Monahan | — |  Faith Hilll | loyalty | 2h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 27380556 | Shipping cost question | Solved | High | Leon Monahan | — |  Mr. Cade Senger | Chat | — | 18h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 18816397 | Foundation match help | Pending | Normal | Leon Monahan | — |  Chaz Renner | Phone | samplesbopis | - | —Skipped | — | — | — | Dec 8, 2025 | - |
| 25374193 | Klarna / Afterpay split issue | Solved | Normal | Leon Monahan | — |  Garth Dooley | — | 4h | ●Responded | 9/11 | — | — | Nov 29, 2025 | - | |
| 17821843 | Store experience feedback | Open | Normal | Leon Monahan | — | Dr. Mandy McLaughlin | Chat | shippingrefund | - | —Skipped | — | — | — | Nov 21, 2025 | - |
| 69747793 | Restock alert for backorder | Solved | High | Leon Monahan | — | Jacklyn Dare | Phone | returnsfragrance | 4h | ⊘Not fired | — | — | — | Nov 21, 2025 | - |
| 05994080 | Loyalty points not posting | Closed | Normal | Leon Monahan | — |  Yazmin Jast | samplesloyaltydamaged | 22h | ●Responded | 5/5 | — | — | Nov 4, 2025 | Nov 10, 2025 | |
| 53536592 | Influencer code not working | Solved | Normal | Leon Monahan | — | Amely Pacocha | influencersamplesshade-match | 7h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 79000467 | Insider tier issue | Solved | Normal | Leon Monahan | — | Garth Dooley | gift-cardapp | 6h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 83588665 | Question about product ingredients | Solved | Normal | Leon Monahan | — |  Leonard Waters-Howell | Chat | appbopis | 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 16327562 | Gift card balance question | Closed | Low | Leon Monahan | — | Lily Raynor | Chat | vip | 1d 13h | ●Responded | 3/5 | — | — | Oct 13, 2025 | Oct 21, 2025 |
| 30565831 | App login problem | Solved | Normal | Leon Monahan | — | Garth Dooley | — | 8h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 39003724 | BOPIS pickup not ready | Closed | Normal | Leon Monahan | — | Garth Dooley | vipdamagedbopis | 3h | ●Responded | 2/5 | — | — | Aug 29, 2025 | Sep 3, 2025 | |
| 00549591 | Klarna / Afterpay split issue | Open | Normal | Leon Monahan | — |  Tommy Kuvalis | Chat | bopiswholesalereturns | - | —Skipped | — | — | — | Aug 15, 2025 | - |
| 40816268 | Cancel order request | Solved | Normal | Leon Monahan | — | Mr. Lonie Hudson | Chat | — | 14h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - |
| 88460122 | Foundation match help | Closed | Normal | Leon Monahan | — | Kaela Friesen | — | 10h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 9, 2025 | |
| 90421276 | Influencer code not working | Solved | Normal | Leon Monahan | — | Jacklyn Dare | Chat | returnsshippingwholesale | 23h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 93236777 | Gift card balance question | Solved | High | Leon Monahan | — |  Mr. Skyla Trantow | influencer | 1h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 04471010 | Wrong shade sent | Solved | High | Leon Monahan | — | Amely Pacocha | — | 22h | ●Responded | 4/5 | — | — | Jun 26, 2025 | - | |
| 67740989 | App login problem | Solved | High | Leon Monahan | — |  Mr. Eliza Gerhold IV | Phone | gift-card | 18h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |
| 01771435 | Wrong shade sent | Solved | Low | Leon Monahan | — | Jacklyn Dare | Chat | gift-card | 5h | ●Responded | 5/5 | — | — | Jun 18, 2025 | - |
| 97877419 | Wrong shade sent | Solved | Normal | Leon Monahan | — |  Oscar O'Hara | vipreturns | 1d 8h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |
| 92818383 | Restock alert for backorder | Closed | High | Leon Monahan | — | Steve O'Conner | — | 4h | ●Responded | 4/5 | — | — | Jun 13, 2025 | Jun 18, 2025 | |
| 22889554 | Klarna / Afterpay split issue | Closed | Normal | Leon Monahan | — | Yazmin Jast | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 13, 2025 |
| 19654593 | Klarna / Afterpay split issue | Solved | Normal | Leon Monahan | — | Ignatius Cummerata | vipshippingrefund | 6h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |