Ben McDermott
alivia_turcotte78@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Return process was a nightmare. Wrong label, then no label, then store credit instead of refund. | 72187624Gift card balance question | Ben McDermott |  Mr. Lonie Hudson | Jan 25, 2026, 11:12 PM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 60519469Return after 30-day window | Ben McDermott |  Mr. Skyla Trantow | Dec 28, 2025, 6:18 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 59229139Item authenticity concern | Ben McDermott |  Kaela Friesen | Dec 24, 2025, 6:54 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 33488712Item authenticity concern | Ben McDermott |  Amely Pacocha | Dec 20, 2025, 12:30 PM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 98125096Gift card balance question | Ben McDermott | Kaela Friesen | Dec 16, 2025, 2:45 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 91740489Price match request | Ben McDermott |  Mr. Cade Senger | Oct 14, 2025, 9:59 PM |
| 1/5 | Lost all my profile data after the first session. Started over twice. | 56137073Birthday gift not received | Ben McDermott |  Lily Raynor | Sep 2, 2025, 9:38 PM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 57418741Wrong shade sent | Ben McDermott |  Darryl Jacobi | Jul 13, 2025, 1:45 PM |