Ben McDermott
alivia_turcotte78@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46661815 | Birthday gift not received | Solved | Low | Ben McDermott | — |  Garth Dooley | Chat | returnsapp | 1h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 61740210 | Discount code not working | Closed | Normal | Ben McDermott | — |  Katrina Johns | loyaltyinfluencerwholesale | 10h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 18, 2026 | |
| 86744074 | Return after 30-day window | Solved | Normal | Ben McDermott | — |  Mr. Cade Senger | — | 13h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | |
| 59141580 | Discount code not working | Pending | Normal | Ben McDermott | — |  Chaz Renner | Social | shippingvipdamaged | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 65206458 | Influencer code not working | Solved | Normal | Ben McDermott | — |  Mr. Eliza Gerhold IV | Chat | damagedshippingsamples | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 54444468 | App login problem | Closed | High | Ben McDermott | — |  Yazmin Jast | samplesgift-cardreturns | 2d 14h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 12, 2026 | |
| 78273262 | Cancel subscription / Auto-replenish | Closed | Normal | Ben McDermott | — |  Amely Pacocha | Phone | influencersamplesgift-card | 15h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 |
| 72187624 | Gift card balance question | Solved | Urgent | Ben McDermott | — |  Mr. Lonie Hudson | Chat | shade-matchinfluencer | 5h | ●Responded | 2/5 | — | — | Jan 25, 2026 | - |
| 22830940 | Missing items in shipment | Solved | High | Ben McDermott | — |  Leonard Waters-Howell | — | 9h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 54510732 | Restock alert for backorder | Closed | Normal | Ben McDermott | — |  Vilma Gusikowski | gift-card | 3h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 25, 2026 | |
| 21493822 | Klarna / Afterpay split issue | Closed | High | Ben McDermott | — |  Steve O'Conner | Chat | gift-cardsamplesinfluencer | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 11, 2026 |
| 60519469 | Return after 30-day window | Solved | Normal | Ben McDermott | — |  Mr. Skyla Trantow | Phone | samplesinfluencerbopis | 4h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - |
| 59229139 | Item authenticity concern | Closed | Urgent | Ben McDermott | — |  Kaela Friesen | Chat | influencerwholesale | 9h | ●Responded | 5/5 | — | — | Dec 22, 2025 | Dec 24, 2025 |
| 33488712 | Item authenticity concern | Solved | Normal | Ben McDermott | — | Amely Pacocha | Phone | app | 3h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - |
| 95943243 | Cancel subscription / Auto-replenish | Solved | Low | Ben McDermott | — | Katrina Johns | Chat | influencer | 1h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 98125096 | Gift card balance question | Closed | Normal | Ben McDermott | — | Kaela Friesen | Chat | refundwholesalevip | 17h | ●Responded | 10/11 | — | — | Dec 15, 2025 | Dec 18, 2025 |
| 88856998 | Klarna / Afterpay split issue | Solved | Normal | Ben McDermott | — | Yazmin Jast | refund | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 83066985 | Insider tier issue | Solved | Normal | Ben McDermott | — |  Tommy Kuvalis | Chat | — | 17h | ⊘Not fired | — | — | — | Nov 19, 2025 | - |
| 58290696 | BOPIS pickup not ready | Solved | Normal | Ben McDermott | — | Katrina Johns | vipwholesale | 20h | ⊘Not fired | — | — | — | Nov 14, 2025 | - | |
| 67379723 | Cancel order request | Closed | Low | Ben McDermott | — |  Oscar O'Hara | loyaltygift-card | 1h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 15, 2025 | |
| 88328102 | Address change after shipping | Solved | High | Ben McDermott | — | Amely Pacocha | returnsloyaltyshade-match | 1d 2h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 13554769 | Price match request | Closed | Normal | Ben McDermott | — |  Dr. Mandy McLaughlin | bopissamplesshade-match | 4h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 26, 2025 | |
| 68537110 | Return after 30-day window | Closed | High | Ben McDermott | — | Garth Dooley | refund | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 19, 2025 | |
| 91740489 | Price match request | Solved | Normal | Ben McDermott | — | Mr. Cade Senger | shipping | 2h | ●Responded | 5/5 | — | — | Oct 13, 2025 | - | |
| 18552045 | Missing samples in order | Solved | Normal | Ben McDermott | — |  Julie Hodkiewicz | shade-matchshipping | 2h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 96876149 | Pro discount enrollment | Solved | Normal | Ben McDermott | — |  Faith Hilll | Chat | — | 4h | ⊘Not fired | — | — | — | Sep 19, 2025 | - |
| 59377519 | Return after 30-day window | Closed | High | Ben McDermott | — | Amely Pacocha | Chat | vipdamagedbopis | 2d 10h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 |
| 26453715 | Order arrived damaged | Open | Normal | Ben McDermott | — | Leonard Waters-Howell | — | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 74876557 | Cancel order request | Open | Low | Ben McDermott | — | Mr. Skyla Trantow | app | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 06181683 | Cancel subscription / Auto-replenish | Closed | High | Ben McDermott | — | Garth Dooley | Phone | — | 17h | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 5, 2025 |
| 56137073 | Birthday gift not received | Solved | Normal | Ben McDermott | — |  Lily Raynor | — | 7d 11h | ●Responded | 1/5 | — | — | Aug 25, 2025 | - | |
| 03068386 | BOPIS order cancelled at store | Solved | Normal | Ben McDermott | — | Mr. Cade Senger | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - |
| 92748098 | Cancel subscription / Auto-replenish | Solved | Normal | Ben McDermott | — | Tommy Kuvalis | Chat | wholesalevipfragrance | 3h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |
| 22086328 | Price match request | Pending | Normal | Ben McDermott | — | Vilma Gusikowski | Phone | samplesgift-card | - | —Skipped | — | — | — | Jul 21, 2025 | - |
| 57418741 | Wrong shade sent | Solved | Low | Ben McDermott | — |  Darryl Jacobi | shade-matchdamaged | 21h | ●Responded | 3/5 | — | — | Jul 12, 2025 | - | |
| 91577864 | Return after 30-day window | Closed | Normal | Ben McDermott | — | Kaela Friesen | Chat | returnssamples | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 14, 2025 |
| 20536661 | Wholesale order question | Solved | Normal | Ben McDermott | — | Katrina Johns | — | 10h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |