Rick Sawayn
amie_rempel@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 57275861BOPIS order cancelled at store | Rick Sawayn |  Lily Raynor | May 14, 2026, 7:55 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 51611064Price match request | Rick Sawayn |  Amely Pacocha | May 1, 2026, 7:39 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 78744759Influencer code not working | Rick Sawayn |  Vilma Gusikowski | Mar 4, 2026, 7:13 AM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 96613074Influencer code not working | Rick Sawayn |  Darryl Jacobi | Feb 25, 2026, 3:53 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 69028682Pro discount enrollment | Rick Sawayn | Vilma Gusikowski | Jan 22, 2026, 4:45 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 50925473Foundation match help | Rick Sawayn |  Tommy Kuvalis | Jan 16, 2026, 10:48 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 85014339Insider tier issue | Rick Sawayn |  Miss Amber Hintz Sr. | Nov 26, 2025, 8:04 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 86218991Cancel subscription / Auto-replenish | Rick Sawayn |  Mr. Lonie Hudson | Nov 13, 2025, 12:30 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 75526435Price match request | Rick Sawayn | Miss Amber Hintz Sr. | Oct 17, 2025, 11:04 PM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 61643389Allergic reaction concern | Rick Sawayn |  Leonard Waters-Howell | Sep 21, 2025, 9:04 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 31807509Birthday gift not received | Rick Sawayn |  Mr. Eliza Gerhold IV | Jul 29, 2025, 1:34 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 95434986Birthday gift not received | Rick Sawayn | Amely Pacocha | Jul 7, 2025, 12:05 PM |
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 86987266Discount code not working | Rick Sawayn | Mr. Eliza Gerhold IV | Jul 5, 2025, 5:57 AM |