Dallas Fay
kyle_connelly32@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned a product in 30 seconds through the app. Effortless. | 15167994Lost package follow-up | Dallas Fay |  Yazmin Jast | Apr 4, 2026, 2:32 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 71237769Restock alert for backorder | Dallas Fay |  Mr. Cade Senger | Apr 2, 2026, 11:26 PM |
| 5/5 | The app guided me to the right products without being pushy. | 09100798Missing items in shipment | Dallas Fay |  Chaz Renner | Feb 18, 2026, 5:02 PM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 47430912Order arrived damaged | Dallas Fay |  Eula McKenzie | Jan 20, 2026, 9:03 AM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 44951479Klarna / Afterpay split issue | Dallas Fay |  Jacklyn Dare | Dec 16, 2025, 8:13 AM |
| 4/5 | Better in-store / online inventory sync. | 44097719Wrong shade sent | Dallas Fay |  Tommy Kuvalis | Aug 27, 2025, 11:20 AM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 26240711Cancel subscription / Auto-replenish | Dallas Fay | Mr. Cade Senger | Aug 20, 2025, 5:45 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 28322800Gift card balance question | Dallas Fay |  Katrina Johns | Jul 31, 2025, 6:21 PM |