Shaylee Frami
nico.gibson@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 66653481Missing items in shipment | Shaylee Frami |  Miss Amber Hintz Sr. | Apr 28, 2026, 4:18 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 50511488Allergic reaction concern | Shaylee Frami |  Mr. Eliza Gerhold IV | Apr 20, 2026, 12:02 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 66400960Birthday gift not received | Shaylee Frami |  Chaz Renner | Mar 21, 2026, 11:24 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 26669810Cancel subscription / Auto-replenish | Shaylee Frami |  Ignatius Cummerata | Feb 21, 2026, 7:47 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 47923912Return after 30-day window | Shaylee Frami |  Eula McKenzie | Jan 31, 2026, 2:45 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 80098504Question about product ingredients | Shaylee Frami |  Vilma Gusikowski | Nov 7, 2025, 2:45 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 60171969Missing samples in order | Shaylee Frami | Miss Amber Hintz Sr. | Oct 23, 2025, 5:52 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 05171977Refund not received | Shaylee Frami |  Mr. Skyla Trantow | Aug 23, 2025, 5:25 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 98396044Cancel subscription / Auto-replenish | Shaylee Frami |  Oscar O'Hara | Jul 3, 2025, 9:03 PM |