Sydni Tremblay
clair87@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 88134279Influencer code not working | Sydni Tremblay |  Dr. Mandy McLaughlin | Apr 16, 2026, 9:33 PM |
| 5/5 | Chat agent answered in 10 seconds and solved it in two messages. | 66660062Discount code not working | Sydni Tremblay |  Kip Schroeder IV | Mar 25, 2026, 4:02 PM |
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 51951777Wrong shade sent | Sydni Tremblay |  Julie Hodkiewicz | Jan 29, 2026, 3:08 PM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 07567807Insider tier issue | Sydni Tremblay |  Yazmin Jast | Jan 29, 2026, 11:29 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 36774772App login problem | Sydni Tremblay |  Amely Pacocha | Dec 24, 2025, 11:26 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 61263851Gift card balance question | Sydni Tremblay |  Leonard Waters-Howell | Dec 7, 2025, 4:55 PM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 03573662App crashes at checkout | Sydni Tremblay |  Darryl Jacobi | Nov 29, 2025, 9:48 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 49074102Return after 30-day window | Sydni Tremblay |  Tommy Kuvalis | Nov 3, 2025, 6:46 AM |
| 1/11 | Customer service made me feel like I was being scammed for filing a return. | 68315757Cancel subscription / Auto-replenish | Sydni Tremblay |  Oscar O'Hara | Sep 16, 2025, 8:22 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 39980728Foundation match help | Sydni Tremblay |  Chaz Renner | Aug 30, 2025, 9:52 AM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 39769473App crashes at checkout | Sydni Tremblay |  Miss Amber Hintz Sr. | Aug 9, 2025, 7:29 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 24667212Insider tier issue | Sydni Tremblay | Chaz Renner | Jul 4, 2025, 12:39 AM |