Dr. Mamie Shields
caterina.walker@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 51288859Item authenticity concern | Dr. Mamie Shields |  Amely Pacocha | Apr 28, 2026, 9:31 PM |
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 89746683Lost package follow-up | Dr. Mamie Shields |  Kip Schroeder IV | Apr 26, 2026, 4:07 PM |
| 7/11 | I'm a regular customer but I don't evangelize. | 49418112Address change after shipping | Dr. Mamie Shields |  Mr. Eliza Gerhold IV | Apr 12, 2026, 4:35 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 67114818BOPIS pickup not ready | Dr. Mamie Shields |  Steve O'Conner | Mar 31, 2026, 7:50 PM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 66187544Insider tier issue | Dr. Mamie Shields |  Lily Raynor | Dec 28, 2025, 3:13 PM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 78075156Discount code not working | Dr. Mamie Shields |  Faith Hilll | Dec 9, 2025, 4:23 PM |
| 5/5 | Such a delightful first impression. Already shopping. | 77480703Shipping cost question | Dr. Mamie Shields | Amely Pacocha | Nov 28, 2025, 10:27 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 37791412Store experience feedback | Dr. Mamie Shields |  Ignatius Cummerata | Nov 22, 2025, 10:02 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 03010634Gift card balance question | Dr. Mamie Shields |  Julie Hodkiewicz | Aug 8, 2025, 12:39 PM |
| 1/5 | Add a recommend-based-on-what-I-own feature. | 02884917Klarna / Afterpay split issue | Dr. Mamie Shields | Julie Hodkiewicz | Aug 2, 2025, 4:58 PM |