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CustomersCasandra Schiller

Casandra Schiller

sally_bahringer40@hotmail.com
Tickets36Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
4/5The product swap went through. Wish the email confirmations were faster.36733057Question about product ingredientsCasandra SchillerEula McKenzieApr 23, 2026, 2:37 AM
7/11Generally good. A few things could be better but no complaints.08822682Shipping cost questionCasandra SchillerMr. Eliza Gerhold IVMar 29, 2026, 7:50 AM
5/5Returned a product in 30 seconds through the app. Effortless.89988523Refund not receivedCasandra SchillerKaela FriesenMar 19, 2026, 10:32 PM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.82862215Address change after shippingCasandra SchillerKaela FriesenJan 14, 2026, 6:09 PM
3/5More transparent product authenticity guarantees.69594361App crashes at checkoutCasandra SchillerKatrina JohnsNov 7, 2025, 7:20 PM
4/5Smooth signup. The intro samples took a week to arrive but they were great.75497926Item authenticity concernCasandra SchillerJacklyn DareOct 24, 2025, 8:32 AM
4/5Mostly easy. The app made me re-login before processing the return.84433067App login problemCasandra SchillerMr. Eliza Gerhold IVOct 10, 2025, 11:15 PM
2/5Promised a callback that never came.61362644Discount code not workingCasandra SchillerMr. Skyla TrantowAug 22, 2025, 7:46 AM
2/5App keeps crashing at checkout and support just told me to clear the cache. That doesn't help.15223789Klarna / Afterpay split issueCasandra SchillerMr. Skyla TrantowJul 8, 2025, 11:12 AM
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Properties

Customer
Name
Casandra Schiller
Email
sally_bahringer40@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
16,365
Lifetime spend
7,754
Last purchase
Apr 5, 2026
Skin tone
—
Foundation shade
30N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Diptyque
YTD spend
1,718
App installed
—
App last opened
—
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
48
Total orders
—
Preferred category
—
Tickets
Tickets
36
Last seen
May 11, 2026
Responses
Avg rating
3.89