Casandra Schiller
sally_bahringer40@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 99829113 | App login problem | Solved | Normal | Casandra Schiller | — |  Miss Amber Hintz Sr. | wholesale | 2d 18h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 43673607 | BOPIS order cancelled at store | Pending | Normal | Casandra Schiller | — |  Jacklyn Dare | returnsvip | - | —Skipped | — | — | — | Apr 26, 2026 | - | |
| 36733057 | Question about product ingredients | Closed | Normal | Casandra Schiller | — |  Eula McKenzie | Chat | refundshippinginfluencer | 8h | ●Responded | 4/5 | — | — | Apr 21, 2026 | Apr 28, 2026 |
| 79328790 | Gift card balance question | Solved | Normal | Casandra Schiller | — |  Faith Hilll | — | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 08822682 | Shipping cost question | Solved | Low | Casandra Schiller | — |  Mr. Eliza Gerhold IV | Chat | — | 4d 17h | ●Responded | 7/11 | — | — | Mar 23, 2026 | - |
| 89988523 | Refund not received | Closed | Normal | Casandra Schiller | — |  Kaela Friesen | shade-match | 5h | ●Responded | 5/5 | — | — | Mar 18, 2026 | Mar 25, 2026 | |
| 13982556 | Missing samples in order | Closed | Normal | Casandra Schiller | — | Faith Hilll | — | 1d 10h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |
| 93423135 | Shipping cost question | Closed | Normal | Casandra Schiller | — |  Amely Pacocha | Chat | — | 19h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 25, 2026 |
| 37638056 | Pro discount enrollment | Open | Normal | Casandra Schiller | — |  Tommy Kuvalis | Phone | — | - | —Skipped | — | — | — | Feb 19, 2026 | - |
| 81220887 | Gift card balance question | Solved | Normal | Casandra Schiller | — | Faith Hilll | shipping | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 54984738 | Pro discount enrollment | Solved | Normal | Casandra Schiller | — |  Julie Hodkiewicz | Chat | damagedbopis | 1d 16h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 77787639 | Shipping cost question | Solved | High | Casandra Schiller | — |  Katrina Johns | shade-matchbopis | 5h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | |
| 82862215 | Address change after shipping | Closed | Normal | Casandra Schiller | — | Kaela Friesen | Phone | bopisappgift-card | 11h | ●Responded | 4/5 | — | — | Jan 13, 2026 | Jan 19, 2026 |
| 35573232 | Gift card balance question | Solved | Normal | Casandra Schiller | — | Eula McKenzie | Chat | damaged | 5h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 18850222 | Allergic reaction concern | Solved | Normal | Casandra Schiller | — | Miss Amber Hintz Sr. | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 00568530 | Influencer code not working | Solved | Low | Casandra Schiller | — | Amely Pacocha | — | 7h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 17616473 | Insider tier issue | Closed | Low | Casandra Schiller | — | Faith Hilll | refundshipping | 4h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 18, 2025 | |
| 44469434 | Klarna / Afterpay split issue | Closed | Normal | Casandra Schiller | — | Faith Hilll | returnsloyalty | 3h | ○Sent, no reply | — | — | — | Dec 7, 2025 | Dec 9, 2025 | |
| 24767131 | App crashes at checkout | Solved | Normal | Casandra Schiller | — |  Dr. Mandy McLaughlin | returns | 1d 1h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 27741439 | Question about product ingredients | Solved | Normal | Casandra Schiller | — |  Darryl Jacobi | Chat | damaged | 10h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 33433176 | Missing items in shipment | Solved | Normal | Casandra Schiller | — |  Chaz Renner | Social | samplesvip | 4h | ⊘Not fired | — | — | — | Nov 19, 2025 | - |
| 28503059 | App crashes at checkout | Closed | Low | Casandra Schiller | — |  Kip Schroeder IV | Social | fragrancesamplesshade-match | 16h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 21, 2025 |
| 46636586 | Cancel subscription / Auto-replenish | Solved | High | Casandra Schiller | — |  Vilma Gusikowski | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 69594361 | App crashes at checkout | Closed | Normal | Casandra Schiller | — | Katrina Johns | vipdamaged | 12h | ●Responded | 3/5 | — | — | Nov 5, 2025 | Nov 9, 2025 | |
| 45472948 | Pro discount enrollment | Solved | High | Casandra Schiller | — |  Mr. Lonie Hudson | Phone | samplesbopis | 3h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 75497926 | Item authenticity concern | Closed | High | Casandra Schiller | — | Jacklyn Dare | — | 13h | ●Responded | 4/5 | — | — | Oct 23, 2025 | Oct 25, 2025 | |
| 84433067 | App login problem | Solved | High | Casandra Schiller | — | Mr. Eliza Gerhold IV | Chat | fragrance | 23h | ●Responded | 4/5 | — | — | Oct 9, 2025 | - |
| 01054462 | Restock alert for backorder | Solved | Normal | Casandra Schiller | — |  Lily Raynor | returnsloyaltysamples | 2h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 77322733 | Return after 30-day window | Solved | Normal | Casandra Schiller | — |  Oscar O'Hara | shippingfragrance | 12h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |
| 06687918 | Gift card balance question | Solved | Normal | Casandra Schiller | — |  Mr. Skyla Trantow | vipsamples | 2d 5h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 61362644 | Discount code not working | Solved | Low | Casandra Schiller | — | Mr. Skyla Trantow | loyalty | 1d 18h | ●Responded | 2/5 | — | — | Aug 18, 2025 | - | |
| 44522691 | Klarna / Afterpay split issue | Pending | Urgent | Casandra Schiller | — | Katrina Johns | returnssamples | - | —Skipped | — | — | — | Aug 4, 2025 | - | |
| 05947174 | Price match request | Open | Low | Casandra Schiller | — |  Steve O'Conner | fragrancesamples | - | —Skipped | — | — | — | Jul 25, 2025 | - | |
| 15223789 | Klarna / Afterpay split issue | Closed | Normal | Casandra Schiller | — | Mr. Skyla Trantow | viployaltyreturns | 4h | ●Responded | 2/5 | — | — | Jul 7, 2025 | Jul 10, 2025 | |
| 99642985 | Pro discount enrollment | Solved | Normal | Casandra Schiller | — | Kip Schroeder IV | Phone | vipshade-matchwholesale | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | - |
| 53144447 | Influencer code not working | Closed | Normal | Casandra Schiller | — | Miss Amber Hintz Sr. | Chat | samples | 2h | ○Sent, no reply | — | — | — | May 23, 2025 | May 25, 2025 |