Lesley Rowe Sr.
jasmine_ankunding@hotmail.com
Showing 1 - 21 of 21
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Customer service has gone downhill. Used to love this brand. | 84174512Price match request | Lesley Rowe Sr. |  Faith Hilll | Apr 11, 2026, 9:16 PM |
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 11534829App crashes at checkout | Lesley Rowe Sr. |  Garth Dooley | Mar 28, 2026, 12:08 PM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 41137609Price match request | Lesley Rowe Sr. |  Mr. Skyla Trantow | Mar 25, 2026, 6:42 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 44766390Influencer code not working | Lesley Rowe Sr. |  Yazmin Jast | Mar 22, 2026, 1:31 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 35848855BOPIS order cancelled at store | Lesley Rowe Sr. |  Darryl Jacobi | Feb 21, 2026, 6:35 AM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 09183421Item authenticity concern | Lesley Rowe Sr. | Faith Hilll | Feb 21, 2026, 1:36 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 74559114Wholesale order question | Lesley Rowe Sr. |  Ignatius Cummerata | Feb 7, 2026, 3:49 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 44080700Wrong shade sent | Lesley Rowe Sr. | Garth Dooley | Dec 29, 2025, 4:16 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 42837447Wholesale order question | Lesley Rowe Sr. | Yazmin Jast | Nov 27, 2025, 11:48 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 20699850Missing samples in order | Lesley Rowe Sr. |  Eula McKenzie | Nov 27, 2025, 5:27 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 74656167Address change after shipping | Lesley Rowe Sr. |  Steve O'Conner | Oct 31, 2025, 1:34 PM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 71570199Wholesale order question | Lesley Rowe Sr. | Mr. Skyla Trantow | Oct 19, 2025, 3:16 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 40366049Refund not received | Lesley Rowe Sr. |  Kaela Friesen | Sep 27, 2025, 3:16 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 58441737Item authenticity concern | Lesley Rowe Sr. |  Katrina Johns | Sep 10, 2025, 12:16 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 97019189Birthday gift not received | Lesley Rowe Sr. |  Tommy Kuvalis | Sep 3, 2025, 3:55 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 96540110Question about product ingredients | Lesley Rowe Sr. | Darryl Jacobi | Aug 31, 2025, 1:23 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 42631213Refund not received | Lesley Rowe Sr. | Kaela Friesen | Aug 25, 2025, 6:54 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 35174967Birthday gift not received | Lesley Rowe Sr. |  Mr. Cade Senger | Aug 15, 2025, 9:12 PM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 24948412Gift card balance question | Lesley Rowe Sr. | Mr. Skyla Trantow | Aug 14, 2025, 10:23 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 03314757Refund not received | Lesley Rowe Sr. | Mr. Skyla Trantow | Jul 23, 2025, 7:47 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 15651012Lost package follow-up | Lesley Rowe Sr. | Katrina Johns | Jul 16, 2025, 8:42 PM |