Lesley Rowe Sr.
jasmine_ankunding@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60296706 | Address change after shipping | Open | Normal | — | returnsdamagedshipping | - | —Skipped | — | — | — | May 23, 2026 | - | |||
| 26016570 | Item authenticity concern | Closed | Normal | — | Chat | — | 7h | ⊘Not fired | — | — | — | May 13, 2026 | May 19, 2026 | ||
| 84174512 | Price match request | Closed | Normal | — | loyalty | 14h | ●Responded | 2/5 | — | — | Apr 9, 2026 | Apr 12, 2026 | |||
| 49436152 | Restock alert for backorder | Pending | High | — | Chat | appwholesale | - | —Skipped | — | — | — | Mar 29, 2026 | - | ||
| 11534829 | App crashes at checkout | Solved | Normal | — | returns | 1h | ●Responded | 2/5 | — | — | Mar 27, 2026 | - | |||
| 27074564 | Wrong shade sent | Solved | Urgent | — | Chat | bopis | 2h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | ||
| 41137609 | Price match request | Closed | Normal | — | — | 2h | ●Responded | 1/5 | — | — | Mar 23, 2026 | Mar 30, 2026 | |||
| 44766390 | Influencer code not working | Solved | Normal | — | vip | 5h | ●Responded | 5/5 | — | — | Mar 20, 2026 | - | |||
| 67345175 | BOPIS order cancelled at store | Pending | Normal | — | — | - | —Skipped | — | — | — | Mar 13, 2026 | - | |||
| 78335531 | Wholesale order question | Solved | Urgent | — | Phone | gift-card | 21h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 03655947 | BOPIS order cancelled at store | Pending | Normal | — | returnsloyalty | - | —Skipped | — | — | — | Mar 4, 2026 | - | |||
| 65879541 | Discount code not working | Solved | High | — | — | 17h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |||
| 09183421 | Item authenticity concern | Closed | Low | — | refund | 3h | ●Responded | 5/5 | — | — | Feb 19, 2026 | Feb 21, 2026 | |||
| 35848855 | BOPIS order cancelled at store | Solved | Normal | — | — | 9h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - | |||
| 74559114 | Wholesale order question | Solved | High | — | fragrancewholesale | 13h | ●Responded | 10/11 | — | — | Feb 6, 2026 | - | |||
| 93033668 | Lost package follow-up | Pending | Urgent | — | Chat | — | - | —Skipped | — | — | — | Jan 17, 2026 | - | ||
| 44080700 | Wrong shade sent | Solved | Normal | — | Chat | damagedbopisloyalty | 3h | ●Responded | 5/5 | — | — | Dec 28, 2025 | - | ||
| 50363494 | Klarna / Afterpay split issue | Solved | Normal | — | — | 1d 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 24444890 | Klarna / Afterpay split issue | Solved | Normal | — | damagedapp | 16h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |||
| 00543594 | Lost package follow-up | Solved | Normal | — | Social | shade-matchsamplesrefund | 3h | ⊘Not fired | — | — | — | Dec 1, 2025 | - | ||
| 50416565 | Cancel subscription / Auto-replenish | Closed | Normal | — | shade-matchrefund | 5h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Nov 29, 2025 | |||
| 42837447 | Wholesale order question | Closed | Normal | — | returns | 2h | ●Responded | 5/5 | — | — | Nov 26, 2025 | Dec 2, 2025 | |||
| 20699850 | Missing samples in order | Solved | Low | — | shade-matchloyaltygift-card | 6h | ●Responded | 4/5 | — | — | Nov 25, 2025 | - | |||
| 95596617 | Missing items in shipment | Solved | Normal | — | Chat | fragranceshade-match | 17h | ⊘Not fired | — | — | — | Nov 25, 2025 | - | ||
| 55431462 | Birthday gift not received | Closed | High | — | Chat | wholesalesamplesshade-match | 1d 6h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 17, 2025 | ||
| 15143485 | Cancel order request | Solved | Normal | — | Chat | samples | 5h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 97405601 | Store experience feedback | Pending | Normal | — | damagedsamplesrefund | - | —Skipped | — | — | — | Oct 30, 2025 | - | |||
| 74656167 | Address change after shipping | Closed | Normal | — | Chat | influencerbopis | 3d 7h | ●Responded | 3/5 | — | — | Oct 27, 2025 | Nov 6, 2025 | ||
| 43145472 | Lost package follow-up | Solved | Low | — | Chat | vipgift-cardwholesale | 5h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | ||
| 14038430 | Item authenticity concern | Solved | High | — | shippingreturns | 6h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |||
| 71570199 | Wholesale order question | Closed | Normal | — | Chat | returns | 3h | ●Responded | 5/5 | — | — | Oct 17, 2025 | Oct 21, 2025 | ||
| 40901480 | Question about product ingredients | Closed | Normal | — | Social | fragrancesamples | 11h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 25, 2025 | ||
| 45298407 | Wrong shade sent | Closed | Normal | — | loyalty | 9h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 16, 2025 | |||
| 40366049 | Refund not received | Solved | Low | — | Chat | influencer | 1d 17h | ●Responded | 3/5 | — | — | Sep 23, 2025 | - | ||
| 84039999 | Pro discount enrollment | Solved | High | — | Chat | vipdamaged | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | ||
| 58441737 | Item authenticity concern | Solved | High | — | — | 3d | ●Responded | 9/11 | — | — | Sep 5, 2025 | - | |||
| 97019189 | Birthday gift not received | Closed | High | — | — | 4h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 5, 2025 | |||
| 96540110 | Question about product ingredients | Solved | Low | — | Chat | — | 14h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | ||
| 42631213 | Refund not received | Solved | Low | — | Chat | gift-cardvip | 1d 16h | ●Responded | 4/5 | — | — | Aug 22, 2025 | - | ||
| 35174967 | Birthday gift not received | Closed | Normal | — | Phone | returnsappvip | 13h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 16, 2025 | ||
| 84432286 | Insider tier issue | Closed | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 17, 2025 | ||
| 24948412 | Gift card balance question | Solved | Normal | — | — | 3h | ●Responded | 3/5 | — | — | Aug 13, 2025 | - | |||
| 03655297 | Where is my order? | Closed | Normal | — | gift-cardreturns | 2h | ○Sent, no reply | — | — | — | Aug 10, 2025 | Aug 15, 2025 | |||
| 69824131 | Wrong shade sent | Solved | Normal | — | Chat | wholesaleinfluencerdamaged | 3h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | ||
| 37108220 | Store experience feedback | Solved | Normal | — | Chat | shade-matchreturns | 3h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | ||
| 20050777 | Cancel subscription / Auto-replenish | Solved | Normal | — | gift-cardreturns | 5h | ⊘Not fired | — | — | — | Aug 1, 2025 | - | |||
| 32421872 | Return after 30-day window | Solved | Normal | — | Chat | gift-cardinfluencer | 1h | ⊘Not fired | — | — | — | Jul 30, 2025 | - | ||
| 58237328 | Gift card balance question | Solved | Normal | — | fragranceinfluencer | 2h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |||
| 03314757 | Refund not received | Closed | Low | — | fragrancevipgift-card | 6h | ●Responded | 5/5 | — | — | Jul 21, 2025 | Jul 23, 2025 | |||
| 88373256 | Return after 30-day window | Solved | Normal | — | Phone | fragranceapp | 4h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - |