Bryan Osinski
dixie0@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 31263073Item authenticity concern | May 10, 2026, 1:58 AM | ||
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 04556134Return after 30-day window | Mar 12, 2026, 4:09 AM | ||
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 59787792Wrong shade sent | Feb 9, 2026, 3:47 AM | ||
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 17981653Wholesale order question | Jan 28, 2026, 3:28 PM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 95216548App crashes at checkout | Dec 31, 2025, 4:03 AM | ||
| 1/5 | App crashed three times during signup. | 67299872Return after 30-day window | Oct 16, 2025, 5:54 PM | ||
| 5/5 | Easier returns from international addresses. | 87792150Birthday gift not received | Oct 2, 2025, 1:06 PM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 58010749Refund not received | Sep 28, 2025, 2:50 PM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 61317581Wholesale order question | Sep 2, 2025, 4:23 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 01186086Gift card balance question | Jul 3, 2025, 6:50 PM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 04117904Birthday gift not received | Jun 23, 2025, 3:59 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 14726718Insider tier issue | Jun 15, 2025, 5:44 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 03033608Pro discount enrollment | Jun 9, 2025, 6:44 AM |