Frederique Huels
suzanne65@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 01578877Cancel order request | Frederique Huels |  Katrina Johns | Apr 13, 2026, 8:02 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 37573281Foundation match help | Frederique Huels |  Ignatius Cummerata | Mar 6, 2026, 2:51 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 36958067Return after 30-day window | Frederique Huels |  Faith Hilll | Jan 8, 2026, 1:40 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 32349795Missing samples in order | Frederique Huels |  Darryl Jacobi | Nov 29, 2025, 11:35 PM |
| 7/11 | I'm a regular customer but I don't evangelize. | 05253708Question about product ingredients | Frederique Huels |  Steve O'Conner | Nov 22, 2025, 2:01 PM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 31363014Insider tier issue | Frederique Huels |  Leonard Waters-Howell | Nov 10, 2025, 10:34 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 20575338Order arrived damaged | Frederique Huels |  Tommy Kuvalis | Sep 3, 2025, 5:42 PM |
| 2/5 | Took three tries to get signed up. Confusing flow. | 82973398Loyalty points not posting | Frederique Huels |  Julie Hodkiewicz | Aug 23, 2025, 3:49 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 93846015Store experience feedback | Frederique Huels |  Kaela Friesen | Aug 12, 2025, 3:20 AM |
| 4/5 | Loyalty program for non-Insiders too. | 33916787Missing items in shipment | Frederique Huels |  Amely Pacocha | Jul 25, 2025, 11:44 AM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 14460534BOPIS order cancelled at store | Frederique Huels |  Kip Schroeder IV | Jul 11, 2025, 6:19 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 23128331Item authenticity concern | Frederique Huels |  Mr. Cade Senger | Jun 21, 2025, 6:05 PM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 74666866Missing samples in order | Frederique Huels | Julie Hodkiewicz | Jun 19, 2025, 3:54 AM |