Frederique Huels
suzanne65@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23648926 | Shipping cost question | Open | Normal | Frederique Huels | — |  Kaela Friesen | — | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 05493592 | Order arrived damaged | Solved | Low | Frederique Huels | — |  Lily Raynor | gift-cardloyalty | 21h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 66799521 | Order arrived damaged | Pending | Normal | Frederique Huels | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Apr 24, 2026 | - | |
| 01578877 | Cancel order request | Solved | Normal | Frederique Huels | — |  Katrina Johns | Chat | — | 1d 22h | ●Responded | 4/5 | — | — | Apr 11, 2026 | - |
| 97356608 | Influencer code not working | Solved | Normal | Frederique Huels | — | Steve O'Conner | Social | — | 3h | ⊘Not fired | — | — | — | Mar 30, 2026 | - |
| 42071119 | Missing items in shipment | Solved | Normal | Frederique Huels | — | Steve O'Conner | Social | — | 1h | ⊘Not fired | — | — | — | Mar 27, 2026 | - |
| 39246056 | Restock alert for backorder | Solved | High | Frederique Huels | — |  Amely Pacocha | loyaltyvip | 9h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 34111438 | Restock alert for backorder | Open | Urgent | Frederique Huels | — | Amely Pacocha | Chat | gift-carddamaged | - | —Skipped | — | — | — | Mar 10, 2026 | - |
| 37573281 | Foundation match help | Solved | Low | Frederique Huels | — |  Ignatius Cummerata | fragrancevip | 1h | ●Responded | 5/5 | — | — | Mar 5, 2026 | - | |
| 77162032 | Return after 30-day window | Solved | Normal | Frederique Huels | — |  Mr. Lonie Hudson | samplesgift-cardinfluencer | 1d 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 62771824 | Discount code not working | Closed | Normal | Frederique Huels | — | Steve O'Conner | gift-cardloyalty | 1h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 17, 2026 | |
| 80826915 | BOPIS pickup not ready | Closed | Normal | Frederique Huels | — |  Chaz Renner | samplesrefund | 17h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 36958067 | Return after 30-day window | Solved | Normal | Frederique Huels | — |  Faith Hilll | Chat | loyaltyinfluencer | 22h | ●Responded | 10/11 | — | — | Jan 6, 2026 | - |
| 05340911 | Address change after shipping | Solved | Normal | Frederique Huels | — |  Mr. Eliza Gerhold IV | fragrancewholesale | 1d 10h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 86012697 | Foundation match help | Pending | Low | Frederique Huels | — | Lily Raynor | Chat | — | - | —Skipped | — | — | — | Dec 8, 2025 | - |
| 32349795 | Missing samples in order | Solved | Normal | Frederique Huels | — |  Darryl Jacobi | Chat | returnssampleswholesale | 5h | ●Responded | 4/11 | — | — | Nov 29, 2025 | - |
| 05253708 | Question about product ingredients | Closed | High | Frederique Huels | — | Steve O'Conner | Chat | shippingwholesaleloyalty | 18h | ●Responded | 7/11 | — | — | Nov 20, 2025 | Nov 28, 2025 |
| 52344624 | Wholesale order question | Pending | High | Frederique Huels | — | Mr. Lonie Hudson | loyalty | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 31363014 | Insider tier issue | Closed | Normal | Frederique Huels | — |  Leonard Waters-Howell | Chat | — | 2h | ●Responded | 10/11 | — | — | Nov 9, 2025 | Nov 13, 2025 |
| 99195306 | Price match request | Solved | Normal | Frederique Huels | — |  Julie Hodkiewicz | Chat | gift-cardinfluencerbopis | 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 66727535 | Allergic reaction concern | Open | Low | Frederique Huels | — |  Oscar O'Hara | Chat | appreturns | - | —Skipped | — | — | — | Sep 25, 2025 | - |
| 20575338 | Order arrived damaged | Solved | Low | Frederique Huels | — |  Tommy Kuvalis | Chat | loyalty | 2h | ●Responded | 4/5 | — | — | Sep 3, 2025 | - |
| 42361751 | Influencer code not working | Solved | High | Frederique Huels | — | Tommy Kuvalis | Chat | samples | 2h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 83919667 | Klarna / Afterpay split issue | Closed | Normal | Frederique Huels | — | Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 30, 2025 | |
| 21522832 | Discount code not working | Closed | Normal | Frederique Huels | — | Faith Hilll | Chat | app | 6h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 16, 2025 |
| 82973398 | Loyalty points not posting | Solved | Normal | Frederique Huels | — | Julie Hodkiewicz | Chat | — | 9d 11h | ●Responded | 2/5 | — | — | Aug 13, 2025 | - |
| 93846015 | Store experience feedback | Solved | Normal | Frederique Huels | — | Kaela Friesen | Chat | samples | 3h | ●Responded | 5/5 | — | — | Aug 11, 2025 | - |
| 87731625 | Cancel subscription / Auto-replenish | Solved | Low | Frederique Huels | — | Kaela Friesen | loyaltyappshipping | 4d 10h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |
| 33916787 | Missing items in shipment | Closed | Low | Frederique Huels | — | Amely Pacocha | damagedsamplesfragrance | 6h | ●Responded | 4/5 | — | — | Jul 23, 2025 | Jul 25, 2025 | |
| 77642221 | Gift card balance question | Solved | Normal | Frederique Huels | — | Leonard Waters-Howell | samplesappreturns | 1d 19h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 97283093 | Return after 30-day window | Solved | Low | Frederique Huels | — | Tommy Kuvalis | returnsshippingfragrance | 6h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 14460534 | BOPIS order cancelled at store | Closed | Normal | Frederique Huels | — |  Kip Schroeder IV | — | 6h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 14, 2025 | |
| 17548432 | App crashes at checkout | Solved | Low | Frederique Huels | — | Kip Schroeder IV | — | 1d 21h | ⊘Not fired | — | — | — | Jul 8, 2025 | - | |
| 04191032 | Klarna / Afterpay split issue | Solved | Normal | Frederique Huels | — | Amely Pacocha | wholesaleinfluencerbopis | 15h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 23128331 | Item authenticity concern | Solved | Low | Frederique Huels | — |  Mr. Cade Senger | Chat | wholesalebopis | 1h | ●Responded | 4/5 | — | — | Jun 21, 2025 | - |
| 56644224 | App crashes at checkout | Closed | High | Frederique Huels | — | Kaela Friesen | samplesinfluencerloyalty | 1d 1h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 23, 2025 | |
| 74666866 | Missing samples in order | Solved | High | Frederique Huels | — | Julie Hodkiewicz | damagedwholesalereturns | 22h | ●Responded | 3/5 | — | — | Jun 16, 2025 | - |