Maude Bogan
floyd38@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | Decent enough. The app has bugs sometimes. | 36538979Insider tier issue | Maude Bogan |  Amely Pacocha | Mar 28, 2026, 8:55 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 65955906Foundation match help | Maude Bogan |  Katrina Johns | Mar 1, 2026, 11:45 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 36894431Wrong shade sent | Maude Bogan |  Darryl Jacobi | Feb 25, 2026, 12:18 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 13309815Address change after shipping | Maude Bogan |  Dr. Mandy McLaughlin | Jan 30, 2026, 9:27 AM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 80432905Allergic reaction concern | Maude Bogan |  Garth Dooley | Jan 18, 2026, 4:17 PM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 66869632Loyalty points not posting | Maude Bogan |  Tommy Kuvalis | Dec 25, 2025, 5:25 PM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 42958469Shipping cost question | Maude Bogan |  Eula McKenzie | Nov 12, 2025, 5:23 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 24669846Missing items in shipment | Maude Bogan |  Mr. Cade Senger | Sep 20, 2025, 5:51 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 80584219Cancel subscription / Auto-replenish | Maude Bogan |  Oscar O'Hara | Aug 22, 2025, 12:33 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 83511485Gift card balance question | Maude Bogan |  Ignatius Cummerata | Aug 15, 2025, 4:52 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 76027178Gift card balance question | Maude Bogan |  Mr. Skyla Trantow | Jul 15, 2025, 2:58 AM |
| 2/5 | I want a true virtual Beauty Advisor consultation built in. | 92627861BOPIS order cancelled at store | Maude Bogan |  Kaela Friesen | Jun 20, 2025, 4:29 PM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 32094534Influencer code not working | Maude Bogan | Ignatius Cummerata | May 30, 2025, 11:54 AM |