Verona O'Connell
ernestina_kassulke45@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The app guided me to the right products without being pushy. | 31154067Allergic reaction concern | Verona O'Connell |  Mr. Eliza Gerhold IV | Mar 13, 2026, 11:37 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 06304335Store experience feedback | Verona O'Connell |  Tommy Kuvalis | Mar 5, 2026, 9:39 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 57820101Missing samples in order | Verona O'Connell |  Lily Raynor | Nov 17, 2025, 6:13 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 90155370Lost package follow-up | Verona O'Connell |  Dr. Mandy McLaughlin | Nov 6, 2025, 9:39 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 00029574Klarna / Afterpay split issue | Verona O'Connell |  Eula McKenzie | Oct 21, 2025, 4:02 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 15524768Wholesale order question | Verona O'Connell | Eula McKenzie | Aug 24, 2025, 1:08 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 28428787Refund not received | Verona O'Connell |  Steve O'Conner | Jun 5, 2025, 11:44 PM |