Verona O'Connell
ernestina_kassulke45@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30872857 | Allergic reaction concern | Pending | Normal | Verona O'Connell | — |  Lily Raynor | Chat | loyaltyapprefund | - | —Skipped | — | — | — | May 18, 2026 | - |
| 16403473 | Return after 30-day window | Pending | Low | Verona O'Connell | — |  Mr. Cade Senger | shippingreturnsapp | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 41325566 | Address change after shipping | Closed | Normal | Verona O'Connell | — |  Julie Hodkiewicz | — | 1d 18h | ○Sent, no reply | — | — | — | May 4, 2026 | May 9, 2026 | |
| 55503146 | App login problem | Solved | Low | Verona O'Connell | — | Mr. Cade Senger | loyaltybopisshipping | 6h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 76340339 | Pro discount enrollment | Solved | High | Verona O'Connell | — |  Kaela Friesen | Phone | wholesale | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 33832260 | App login problem | Closed | Normal | Verona O'Connell | — |  Chaz Renner | returnsappinfluencer | 16h | ⊘Not fired | — | — | — | Apr 24, 2026 | May 1, 2026 | |
| 58073337 | App login problem | Solved | Low | Verona O'Connell | — |  Mr. Lonie Hudson | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 19022899 | Missing samples in order | Pending | High | Verona O'Connell | — |  Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Apr 1, 2026 | - |
| 35390365 | Lost package follow-up | Solved | High | Verona O'Connell | — |  Mr. Eliza Gerhold IV | Phone | fragranceloyaltyvip | 5h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 01158067 | Missing samples in order | Solved | Normal | Verona O'Connell | — |  Leonard Waters-Howell | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 84616378 | Cancel order request | Closed | Low | Verona O'Connell | — | Mr. Cade Senger | Chat | — | 3h | ⊘Not fired | — | — | — | Mar 15, 2026 | Mar 21, 2026 |
| 31154067 | Allergic reaction concern | Solved | Normal | Verona O'Connell | — | Mr. Eliza Gerhold IV | — | 2h | ●Responded | 5/5 | — | — | Mar 11, 2026 | - | |
| 06304335 | Store experience feedback | Solved | Normal | Verona O'Connell | — |  Tommy Kuvalis | Chat | loyaltygift-cardbopis | 4h | ●Responded | 5/5 | — | — | Mar 4, 2026 | - |
| 49202015 | Where is my order? | Closed | Normal | Verona O'Connell | — | Lily Raynor | Chat | vipbopis | 2h | ○Sent, no reply | — | — | — | Feb 22, 2026 | Feb 23, 2026 |
| 66041489 | Return after 30-day window | Solved | Low | Verona O'Connell | — |  Oscar O'Hara | Phone | fragrancerefund | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 43560582 | Cancel order request | Solved | Normal | Verona O'Connell | — |  Katrina Johns | fragranceshippingreturns | 5h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 56485374 | BOPIS order cancelled at store | Solved | Normal | Verona O'Connell | — |  Yazmin Jast | — | 1h | ⊘Not fired | — | — | — | Jan 23, 2026 | - | |
| 09759108 | Discount code not working | Closed | Normal | Verona O'Connell | — |  Amely Pacocha | Chat | — | 9d 14h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 27, 2026 |
| 25891966 | Restock alert for backorder | Open | Low | Verona O'Connell | — | Mr. Cade Senger | influencervipdamaged | - | —Skipped | — | — | — | Dec 23, 2025 | - | |
| 00215418 | Gift card balance question | Closed | Normal | Verona O'Connell | — | Julie Hodkiewicz | Social | samplesgift-cardbopis | 6h | ⊘Not fired | — | — | — | Nov 28, 2025 | Nov 29, 2025 |
| 57820101 | Missing samples in order | Solved | Normal | Verona O'Connell | — | Lily Raynor | Chat | vipsamples | 4h | ●Responded | 5/5 | — | — | Nov 15, 2025 | - |
| 71311788 | Missing items in shipment | Closed | High | Verona O'Connell | — |  Garth Dooley | gift-card | 4h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 11, 2025 | |
| 90155370 | Lost package follow-up | Closed | Normal | Verona O'Connell | — |  Dr. Mandy McLaughlin | — | 4h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 10, 2025 | |
| 26717853 | Cancel order request | Solved | Urgent | Verona O'Connell | — | Katrina Johns | Social | refund | 8h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 00029574 | Klarna / Afterpay split issue | Solved | High | Verona O'Connell | — |  Eula McKenzie | Chat | app | 10h | ●Responded | 4/5 | — | — | Oct 20, 2025 | - |
| 00168807 | Lost package follow-up | Solved | Normal | Verona O'Connell | — |  Ignatius Cummerata | Chat | apprefund | 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 18000001 | Restock alert for backorder | Solved | Normal | Verona O'Connell | — | Yazmin Jast | samplesshippingapp | 5h | ⊘Not fired | — | — | — | Oct 13, 2025 | - | |
| 02132555 | Price match request | Pending | Normal | Verona O'Connell | — |  Vilma Gusikowski | Chat | appvipgift-card | - | —Skipped | — | — | — | Oct 8, 2025 | - |
| 10360302 | Restock alert for backorder | Pending | Normal | Verona O'Connell | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Sep 29, 2025 | - | |
| 15524768 | Wholesale order question | Solved | Normal | Verona O'Connell | — | Eula McKenzie | sampleswholesale | 3h | ●Responded | 4/5 | — | — | Aug 22, 2025 | - | |
| 83581839 | Allergic reaction concern | Closed | Normal | Verona O'Connell | — | Julie Hodkiewicz | samplesapp | 16h | ⊘Not fired | — | — | — | Jul 6, 2025 | Jul 14, 2025 | |
| 86458902 | Order arrived damaged | Pending | Normal | Verona O'Connell | — | Mr. Cade Senger | — | - | —Skipped | — | — | — | Jun 24, 2025 | - | |
| 25982586 | Allergic reaction concern | Solved | Low | Verona O'Connell | — |  Kip Schroeder IV | Chat | influencersamplesreturns | 10h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 32576442 | Pro discount enrollment | Solved | High | Verona O'Connell | — | Garth Dooley | Phone | loyalty | 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |
| 28428787 | Refund not received | Solved | Low | Verona O'Connell | — | Steve O'Conner | wholesale | 1h | ●Responded | 10/11 | — | — | Jun 4, 2025 | - | |
| 44956065 | Item authenticity concern | Solved | Normal | Verona O'Connell | — |  Darryl Jacobi | Phone | gift-cardloyalty | 1h | ○Sent, no reply | — | — | — | May 27, 2025 | - |
| 28445835 | BOPIS order cancelled at store | Solved | Normal | Verona O'Connell | — | Ignatius Cummerata | Chat | — | 5h | ○Sent, no reply | — | — | — | May 26, 2025 | - |