Bennie Shields
billie97@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 44258559Restock alert for backorder | Bennie Shields |  Steve O'Conner | Feb 18, 2026, 1:37 AM |
| 3/5 | Loyalty program for non-Insiders too. | 94986101Discount code not working | Bennie Shields |  Julie Hodkiewicz | Dec 14, 2025, 12:11 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 34149785Foundation match help | Bennie Shields |  Katrina Johns | Dec 2, 2025, 12:42 AM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 43633339Store experience feedback | Bennie Shields |  Chaz Renner | Oct 25, 2025, 4:59 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 67137452Restock alert for backorder | Bennie Shields | Steve O'Conner | Sep 24, 2025, 6:09 AM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 46482686Missing samples in order | Bennie Shields |  Kip Schroeder IV | Aug 22, 2025, 11:51 AM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 20793666Where is my order? | Bennie Shields | Chaz Renner | Jul 20, 2025, 10:02 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 39354469Missing items in shipment | Bennie Shields |  Jacklyn Dare | Jul 4, 2025, 4:41 AM |
| 2/5 | The shade quiz was completely off for my undertone. | 14651862Wrong shade sent | Bennie Shields |  Mr. Lonie Hudson | Jun 5, 2025, 3:04 AM |