Cassidy Medhurst
Pacific Beauty Distributors·brisa_ratke48@pacbeautydist.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | Pricing has crept up and the value isn't there anymore. | 82279128Order arrived damaged | Cassidy Medhurst |  Miss Amber Hintz Sr. | Apr 27, 2026, 2:48 AM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 54281976Lost package follow-up | Cassidy Medhurst |  Mr. Skyla Trantow | Feb 28, 2026, 9:54 PM |
| 1/5 | App crashed three times during signup. | 72008016Cancel subscription / Auto-replenish | Cassidy Medhurst |  Kaela Friesen | Jan 29, 2026, 7:12 PM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 73669174Loyalty points not posting | Cassidy Medhurst |  Leonard Waters-Howell | Jan 15, 2026, 6:20 AM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 60944089Pro discount enrollment | Cassidy Medhurst |  Chaz Renner | Dec 13, 2025, 2:01 AM |
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 97891911Birthday gift not received | Cassidy Medhurst |  Mr. Lonie Hudson | Sep 5, 2025, 12:19 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 01139605App login problem | Cassidy Medhurst |  Darryl Jacobi | Aug 15, 2025, 1:27 AM |
| 1/5 | Integrate the wishlist with stock alerts. | 51303555Missing samples in order | Cassidy Medhurst |  Mr. Cade Senger | Aug 10, 2025, 10:11 PM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 66232039BOPIS pickup not ready | Cassidy Medhurst |  Dr. Mandy McLaughlin | Jul 12, 2025, 12:49 PM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 43568458BOPIS pickup not ready | Cassidy Medhurst | Mr. Lonie Hudson | Jun 25, 2025, 5:13 AM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 90736129Missing samples in order | Cassidy Medhurst |  Katrina Johns | May 31, 2025, 4:58 AM |