Sara Cartwright PhD
kitty54@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 96507530Order arrived damaged | May 24, 2026, 12:50 PM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 20299706Store experience feedback | Mar 21, 2026, 2:47 PM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 15553698Store experience feedback | Mar 2, 2026, 8:08 AM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 12359783Refund not received | Feb 4, 2026, 5:49 AM | ||
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 65812457Refund not received | Dec 27, 2025, 10:16 AM | ||
| 2/5 | Got brushed off when I asked about the damaged shipment. | 07595796Address change after shipping | Aug 3, 2025, 11:41 AM | ||
| 2/5 | Welcome email had broken links. | 11305122Order arrived damaged | Jul 25, 2025, 9:34 PM | ||
| 5/5 | Returned three items from one order with one label. Brilliant. | 08137885Missing items in shipment | Jul 23, 2025, 8:31 AM | ||
| 9/11 | Bloom understands what a beauty customer actually wants. | 31116129Item authenticity concern | Jul 12, 2025, 4:50 AM | ||
| 1/5 | I will never recommend this brand again. Truly terrible support. | 98515063Wholesale order question | Jul 2, 2025, 6:38 AM |