Sara Cartwright PhD
kitty54@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96507530 | Order arrived damaged | Solved | Normal | Sara Cartwright PhD | — |  Kaela Friesen | gift-cardrefundshade-match | 2h | ●Responded | 5/5 | — | — | May 22, 2026 | - | |
| 19712342 | Cancel subscription / Auto-replenish | Solved | High | Sara Cartwright PhD | — |  Dr. Mandy McLaughlin | Chat | refundloyalty | 3d 11h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 91085493 | Lost package follow-up | Solved | Normal | Sara Cartwright PhD | — |  Mr. Lonie Hudson | — | 11h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 69634507 | Missing items in shipment | Solved | High | Sara Cartwright PhD | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |
| 90188427 | App login problem | Open | Low | Sara Cartwright PhD | — | Dr. Mandy McLaughlin | Chat | refundshade-match | - | —Skipped | — | — | — | Apr 9, 2026 | - |
| 20299706 | Store experience feedback | Solved | Normal | Sara Cartwright PhD | — |  Jacklyn Dare | Phone | damagedloyalty | 20h | ●Responded | 5/5 | — | — | Mar 20, 2026 | - |
| 35884549 | Influencer code not working | Solved | Normal | Sara Cartwright PhD | — | Kaela Friesen | influencerappsamples | 2h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | |
| 17815694 | Birthday gift not received | Solved | Normal | Sara Cartwright PhD | — |  Leonard Waters-Howell | Social | samplesloyalty | 6h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 20493045 | App login problem | Closed | Low | Sara Cartwright PhD | — | Dr. Mandy McLaughlin | wholesalerefund | 11h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 15, 2026 | |
| 19479050 | Missing items in shipment | Solved | Normal | Sara Cartwright PhD | — |  Lily Raynor | — | 6d 18h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 00106141 | Price match request | Solved | Normal | Sara Cartwright PhD | — |  Katrina Johns | Chat | returns | 9h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 15553698 | Store experience feedback | Solved | Normal | Sara Cartwright PhD | — | Mr. Lonie Hudson | bopis | 3h | ●Responded | 4/5 | — | — | Feb 28, 2026 | - | |
| 12359783 | Refund not received | Solved | Normal | Sara Cartwright PhD | — | Mr. Lonie Hudson | samplesreturns | 7h | ●Responded | 4/5 | — | — | Feb 2, 2026 | - | |
| 12977735 | Address change after shipping | Pending | Normal | Sara Cartwright PhD | — |  Ignatius Cummerata | Chat | shippingdamagedloyalty | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 02891423 | Where is my order? | Closed | Low | Sara Cartwright PhD | — |  Mr. Eliza Gerhold IV | Chat | vip | 1d 13h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 |
| 65812457 | Refund not received | Solved | Normal | Sara Cartwright PhD | — |  Tommy Kuvalis | influencersamples | 1d 7h | ●Responded | 1/5 | — | — | Dec 24, 2025 | - | |
| 24097705 | Refund not received | Open | High | Sara Cartwright PhD | — |  Kip Schroeder IV | Phone | shippingloyaltydamaged | - | —Skipped | — | — | — | Nov 16, 2025 | - |
| 46844624 | Price match request | Solved | Normal | Sara Cartwright PhD | — | Lily Raynor | returnsinfluencershade-match | 17h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 80608474 | Order arrived damaged | Closed | Urgent | Sara Cartwright PhD | — |  Garth Dooley | Chat | damagedloyalty | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 7, 2025 |
| 88368186 | Order arrived damaged | Solved | Normal | Sara Cartwright PhD | — | Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 20455977 | Discount code not working | Solved | Normal | Sara Cartwright PhD | — |  Chaz Renner | app | 21h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |
| 91031879 | Foundation match help | Solved | Urgent | Sara Cartwright PhD | — |  Mr. Cade Senger | returnsvipshade-match | 4h | ⊘Not fired | — | — | — | Sep 20, 2025 | - | |
| 40786065 | Shipping cost question | Solved | Low | Sara Cartwright PhD | — | Mr. Lonie Hudson | Chat | gift-cardappvip | 1d 9h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 21600179 | Item authenticity concern | Pending | Low | Sara Cartwright PhD | — | Jacklyn Dare | gift-card | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 07044191 | App login problem | Solved | Low | Sara Cartwright PhD | — | Mr. Cade Senger | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 57310587 | Price match request | Closed | Normal | Sara Cartwright PhD | — | Mr. Lonie Hudson | Chat | samplesbopisfragrance | 1h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 15, 2025 |
| 07595796 | Address change after shipping | Solved | Normal | Sara Cartwright PhD | — | Chaz Renner | wholesalefragrance | 6h | ●Responded | 2/5 | — | — | Aug 1, 2025 | - | |
| 11305122 | Order arrived damaged | Solved | Normal | Sara Cartwright PhD | — | Katrina Johns | gift-cardrefund | 6h | ●Responded | 2/5 | — | — | Jul 25, 2025 | - | |
| 08137885 | Missing items in shipment | Solved | Low | Sara Cartwright PhD | — | Katrina Johns | influencer | 2h | ●Responded | 5/5 | — | — | Jul 21, 2025 | - | |
| 31116129 | Item authenticity concern | Solved | Normal | Sara Cartwright PhD | — |  Miss Amber Hintz Sr. | — | 15h | ●Responded | 9/11 | — | — | Jul 10, 2025 | - | |
| 98515063 | Wholesale order question | Closed | Low | Sara Cartwright PhD | — |  Eula McKenzie | samples | 2h | ●Responded | 1/5 | — | — | Jun 30, 2025 | Jul 7, 2025 | |
| 48637980 | Return after 30-day window | Pending | Normal | Sara Cartwright PhD | — |  Yazmin Jast | Phone | appshade-match | - | —Skipped | — | — | — | Jun 25, 2025 | - |
| 04982467 | Birthday gift not received | Closed | Normal | Sara Cartwright PhD | — |  Vilma Gusikowski | — | 2d 3h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 1, 2025 | |
| 38182488 | Address change after shipping | Pending | Normal | Sara Cartwright PhD | — | Dr. Mandy McLaughlin | Social | — | - | —Skipped | — | — | — | May 28, 2025 | - |
| 20233005 | App crashes at checkout | Closed | Urgent | Sara Cartwright PhD | — | Ignatius Cummerata | Chat | samples | 6h | ○Sent, no reply | — | — | — | May 28, 2025 | May 29, 2025 |